-
July 2023 by Michele McManus
Was in a pinch and called them, HORRIBLE! The worst acrylic fill I have ever gotten, he replaced a nail on left ring finger which when finished resembled a big toe. Bumps on every nail back to cuticle, and no acrylic applied over area where breakage occurs where nail extends past finger, needless to say I broke another nail 3 days later. They charged me $30 for this messService: Acrylic nails
-
July 2023 by Ashley Marie
Got my nails done Friday evening and the tech used primer as clear coat. I called today to get them fixed since they never dried and were all smudged. I also asked for black polish and got navy blue yesterday. When I called to ask to have the nails fixed this afternoon, Jen yelled at me and hung up. When I walked into the salon she yelled at me in front of customers and told me it's because I got the "cheap" polish and not gel over my acrylic. I've been getting regular polish for years with no issues and actually stopped going to this salon when Jen took over ownership a few years ago. I returned to give it another chance mainly because they were the only ones with appts last night, and I now remember why I haven't been back. The polish they used today was old and dried bumpy. Take your money elsewhere to get better quality and better customer service
-
June 2023 by Morgan Watkins
I’ve been here twice and the woman was very unfriendly! Daughters are the cutest though I won’t be returning.Service: Acrylic nails
-
May 2023 by Candice “Bonita” Richburg
As much as i love the owner and her amazing kids . I have not been back in months because every time i want my nails would be horrible if Jenn didn’t do them herself . The pedicures are always rushed … it’s just like besides the owner and her husband whomever they hire are horrible at nails and pedicures . It’s sad cause it’s the closest and fairest priced shop but I’d rather pay ‘more for an actual great service … was thinking of giving them another chance tomorrow but i can’t risk it because i hate to complain , but i also don’t want to waste my money …Services: Pedicure
-
May 2023 by Stephanie Johnson
Decided to try them because my regular and backup place were booked. this place was awful. I requested that my toe nails be cut short, he didn't cut them at all, instead he filed them down to my skin and made my toes bleed. Then they refused to do the simplest design on my finger nails. The polish job was bad, I could have done better myself. Never ever again.
-
May 2023 by Monica Banks
The lady was very rude all I wanted was my nails soaked off. Kids throwing a ball hitting people in the head. Like ridiculous
-
November 2022 by Gina Franciscus
Jen is the best nail professional that I have ever gone to. She does a meticulous, professional job. No matter what the service, or day I call, she is very accommodating and thorough. My Gel Fills last 4 to 5 weeks, without lifting or chipping. She is a breath of fresh air, treating her clients with kindness and respect, (nothing like the previous nail salon owner who was rude, disrespectful, and unprofessional). Thanks to Jen, I am a loyal, lifelong customer!Services: Acrylic nails
-
November 2022 by Jen Tedder
Always get treated well! Been going here for over 10 yrs. The nail artists are the best!
-
October 2022 by Barshaa Phuyel
I used this place 2 times the first time they were nice but did bad on the nails and the second time the customer service was horrible one of the guys spit in the bald washing sink, I saw them reuse old gloves, and didn’t listen to request and were speaking rudely. He didn’t even put on base coat when he did the nails. And the lady is so bad at the nail shape and the nails are so chunkey I met couple ppl there that day and all had same complaint. When you are doing pedicures they don’t do some steps and each person does something else I advise not to go there it’s not worth the money.
-
July 2022 by Cindy Dimperio
This place is a shame. Workers children were running around Loud singing.. filled water for pedicure too ?hot.. My nails were completely filed down and rounded when I asked to make square he had attitude. And huffed. After filing my nails he used the same file to do his nails ? The Polish is lumpy and my nails are gone and crooked.. Appointment was at 530 and took almost 2 hours for gel polish..Very Dissatisfied will never go backService: Gel manicure
-
June 2022 by Amber Paige
If i could leave negative stars i would. I went to this salon after having a bad experience at another salon 20 minutes prior. I was looking to get a full set of acrylics soaked off. I got to this salon and the lady put my nails in a bowl of acetone to soak. Normal procedure right? Well she left me there and went to work on another customer (no big deal, double booking is normal), but after 20 mins of me sitting there with no one filing my nails in between soaks (what you're supposed to do), she gave me a nail buffer to remove the layers of acrylic myself. Tell me if i am wrong, but when you go to a salon for a service, you aren't supposed to do the service yourself. After another 15 minutes i asked a man working there if someone could use the drill on me in between soaks. He just stared at me and walked away. I finally got the attention of the woman (who i assume is the owner), and i asked why i was doing this service on myself. She said "okay i wont charge you and you can leave." I did use a couple of choice swear words, but i think you can understand my frustration. My skin is burning from being in acetone for so long, and i have acrylic all over my work uniform. Now i have to attempt to remove these nails on my own. Maybe think twice before going to this salon, they might just make you perform your own service.
-
June 2022 by Lisa Watson
I love the customer service. They do a beautful job and very kind and helpful when I brought my mom there.Services: Dip powder
-
April 2022 by Kiesha S.
Right down the street from my house so use to be so convenient .. the old staff Use to care and put effort into you but i believe they have new ownership now so they upped the prices and can care less about the consumer. They Rush through and don't take their time to really do it right or take pride in the work they put out ...If you want something to last jus for maybe a day ,go here, need it in a pinch, go here- but if you want it to last and feel good about the money u spent then go somewhere else. Also pedicures not worth the money. They charge you extra to darn there do anything outside of washing and painting your toes. They tried to charge extra to use a dollar store scraper that literally does NOTHING. Its not even the razor where it actually scrapes all the dead skin off. Anyway, Shouldn't removing dead skin be part of a pedicure?Especially when its 50$ or more ? They go threw the motions but they don't actually do anything... even in the beginning when they push your cuticles down on your toes, they don't even do it or take their time...they tapped each nail with the tool never actually pushed anything down lol literally no exaggeration.. jus made it LOOK like they were doing something... even when they go around ur toes with the cuticle cutter its the BARE minimum.. they leave so much dead skin on your feet.. So ur feet look no different and feel no different when they are done and you are $50-60$ poorer. Save yourself the money cause you could do a better pedicure on yourself or go to Queens in Kennywood shopping plaza because your feet look and feel amazing for weeks for the same price this place is charging... Mani's and full sets are so -so , lucky if they look good for at least a week. Every time id go id get the same thing and pay a different price depending on who I got. Will never waste money here again unless i need something simple like maybe a polish change and even then they're overcharging for that. I'd have to be in a pinch like I said in the beginning ..
-
January 2022 by Adrian Foy
I went to this place this evening for a fill and a color with gold flakes. I showed the Nail Tech a picture of the design that I wanted and she said okay. She changed the design without asking me. And it's not nearly as pretty as the design that I chose. She also cut me during the filing process, but did not acknowledge it nor did she use an alcohol wipe, even when I requested one. The nail on my ring finger is not smooth at all and I have a giant lump in the middle of it. I tried the salon because of the reviews oh, but I'm very disappointed and will not be returning.Services: Nail art
-
November 2021 by Alyssa James
Barely spoke English the whole time I was getting my nails done. Did a rush job. Told me about extra charge for cutting down my nails ( which i was okay with) but didnt make any of them even!! Dont think ill be going back!
