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November 2023 by Mark Ercolani
From the initial conversation with Ken to picking up my vehicle, the entire staff was professional, courteous and respectful. They kept me in the loop on updates to when my vehicle would be fixed and their attention to detail was outstanding. I would have no problem recommending Thompson Collision to friends/ family that need work done on their vehicle.
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November 2023 by MENfluential Media
First of all, Rick and his team are incredibly professional, and very friendly. You can tell they want nothing more than to make sure you’re happy through the entire process, even the process that requires an insurance claim. They completely went above and beyond with the repairs to our X5, from an unfortunate accident with a deer. It looks amazing inside and out.Honestly, if you care about your car or vehicle, and you want the absolute best repair and customer service, you have to go see Thompson Collision. I believe at this point they’ve repaired three or four of my cars over the years.Thanks everyone.Services: Painting
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November 2023 by Gregory Froio
Rick and his team are the BEST! Definitely consider them for custom work... Pricing, attention to details and timelines are always on point! I can't say enough good stuff about them.Services: Painting
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November 2023 by John Benson
I recently had to take my Lexus in for some repair work after a small accident. Thompson Collision and Jim, who was in charge of the repair, made this negative situation feel more positive. I felt like he valued my input and when there was a minor issue with one part of the work, the issue was promptly addressed. Thompson Collision Center Does excellent work and works hard to satisfy their clientel.Service: Body & Trim
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November 2023 by Kate Lutter
I am the proud owner of a Toyota Camry Hybrid SSX Silver 4 door with red interior. I love this car. Yesterday morning I noticed the passenger side quarter panel had separated from the side panel about 1/2 inch. There was no further damage--no scrapes, no dents. I called the Collision Center and spoke to Frank Smolin. We spoke several times that day. What a great guy! I sent him over photos of the separation. He asked if I could bring the car over so he could see it in person. Quarter panels just didn't separate so what had happened? Was the car hit while parked? The next day I drove over and Frank, good as his word, came out and examined the quarter panel. I think I can fix this. He drove the car into the shop, and as he later explained it, loosened some parts, and pushed the quarter panel back into position. (I'm sure more was involved.) No charge. It seems it was my careless driving as I probably drove over a curb and had inadvertently ripped the quarter panel away from the side panel. Nevertheless, Frank handed me back my keys. In less than an hour my problem was solved. So, that's why I'm giving this place and Frank Smolin in particular 5 stars. Professional. Sticks to their word. They know what they're doing. Hard working. I wouldn't hesitate to bring my cherished Toyota back if something else happens!Services: General repairs & maintenance
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September 2023 by Nabeel Shahid
knowledgeable staff and they do great workThis is the best auto collision very good my Lexus was in excellent hands
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September 2023 by Andy Cole
I exclusively take my cars to Thompson for body work. Friendly & knowledgeable staff, and they do great work.
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July 2023 by Brendan Preston
Quality repair on my trunk. No issues with paint match on replacement part.
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February 2023 by Brooke Wunder
I brought my 2022 nerve desk to Thompsons, at the referral of my adjuster. Rick was absolutely AMAZING! When having a hard time with my insurance company and enterprise, Rick helped me figure it all out by completely going out of his way when he didn’t have to! My car was repaired, not even being able to recognize any damage! This place is superb and I’d highly recommend them to anyone looking for auto-body repairs!!Service: General repairs & maintenance
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January 2023 by HANS ANGENOR
THIS IS THE BEST AUTO COLLISION I'VE EVER DEALT WITH!! very good my Lexus was in excellent hands would highly recommend the collision and the dealership at willow grove - the service personnel is top notch!! Special thanks to Rick and team - the car looked better than when I brought it in they even detailed the car!!Services: Body & Trim
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January 2023 by Josette Reilly
Thompson ( Kenneth) did an excellent job repairing my BMW X3 that was hit on the rear bumper. The work is perfect and was finished in a timely matter. It was even cleaned inside when I got it back! Would highly recommend.
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December 2022 by Scott DiPietro
Due to an accident, our car had damage to the front bumper, front wheel, the entire driver side and rear bumper. We picked our car up the evening before Thanksgiving day, and the car looked amazing, shiny rich black paint, no lie, better than when we bought it. Not only was the exterior spotless, the interior was totally cleaned and looked like new. The car is a large black suv, so not an easy job. I want to thank Paul Weber and the entire Thompson Collision team for their professionalism, attention to detail and for going beyond our expectations in completing this job.Well done. Cheers.Services: Body & Trim
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August 2022 by Harold J
My car looks brand new. Had some hail damage and they replaced and re-painted some parts, and removed the dings in others. Was able to pick up the rental right there when I dropped off my car and they had a rental for the price that my insurance reimbursed. There were some other small minor scratches / dents that they also fixed. All I owed was my deductible.Services: Painting
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August 2022 by Mark P
Service was outstanding, very competitive pricing, and the communication was excellent. The paintwork they completed on my car was indistinguishable from the factory paint!! Top notch, high quality professional results. Dave Frey and his team are the highest caliber professionals I have ever dealt with. Thompson's collision center is a solid 5-star operation.
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July 2022 by PA_ resident
Nothing short of terrific. They seamlessly repaired my SUV, starting from the pick-up of the damaged vehicle, delivery of a loaner, and dealing with the insurance company. The detailing of the completed repairs made the vehicle look better than when it was first delivered by the dealer.