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March 2024 by Maureen Pollock
Had a late night meal and Morgan waited on me . Great experience with a sweet and attentive bartender . And I so needed the help !
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March 2024 by Bo Donovan
Served my soup with a broken spoon. Dirty bathrooms. Used to be a great place. I'll never go back. Ghetto. Stay away.
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March 2024 by Jason Troy Bari
Horrible service. Not attentive, not prepared, server never checking in, had to ask other servers to get basic things. Oh, and be sure you don't get screwed when using birthday certificates. If it would have been explained right in the beginning, we could have had WAY more food and paid the same price. So........if you have the patience to get through ALL the mediocrity, the food is good even if a non talking zombie made it. What is the fun in that? You are there to be entertained. We were there 2 hrs and it was only my family of 4. So, lessons learned. We won't be back.
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March 2024 by iiceebJ
Micheal is the NEW manager he’s doing so well in this industry , running this location. the cook was amazing , i enjoyed my food . will definitely will be back !
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March 2024 by allison destefano
Was here for my birthday dinner Monday night. We had a reservation for 8:15, waited until 9:15 to be seated, and didn’t have a chef at our table until after 10:20. The manager Rhonda is the most rude, unprofessional human I have ever encountered. She came out to the table noticing how upset we were with this INSANE wait, and rather than apologizing or offering any type of solution, she started yelling at us for being bothered by the ridiculous situation. Pointing her finger at us, raising her voice and making beyond rude comments. Furthermore, it’s impossible to get ahold of anyone else to express your concerns too. Rhonda assured us that this is the normal Benihana experience and that if we didn’t like it we could leave. This is one of our favorite chains, but this location and manager were an absolute nightmare! NEVER GO HEREUpdate and reply: I have reached out via the survey, Facebook page and calling the store multiple times and nothing has been done. I have called the store at least 10 times since we were here. Worst customer service I have ever experienced.
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March 2024 by Green Naidoo
We had a reservation and we had to wait half an hour then they told us to wait another 45. Worst place/experience ever.
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March 2024 by Ken Joost
Marquese was awesome!!
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March 2024 by Gabriela Rosenberg
for my friends birthday, we had an 8 pm reservation. we showed up on time and spent 45 minutes waiting. the hostess disappeared from the front and didn’t return the entire time. the waiting area began to fill up and people were all waiting. we had to beg to be seated, after which our group which had been supposed to be seated 45 minutes prior was separated into two tables. we were not apologized to and decided to leave.
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March 2024 by Ezra Stern
this place is horrible. don’t go
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March 2024 by Sara H. Motola
Think about where you want to spend your money and tip employees who are careless and reckless. “Communal” dining when the restaurant is empty is a funny subject. Manager needs some more training.
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March 2024 by Tynell Wescott
Dry was the best thx
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March 2024 by Emily Kucharczuk
Great food. Our server Morgan was so nice!Dietary restrictions: Gluten free soy sauce!
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March 2024 by Kevin Dukes
It was horrible. The hostess was terrible.... no communication. The waitress was rude and never even said her name. I watched her on her phone while our food sat at the chefs counter 10 mins. The food was terrible. The lighting was dim...way too dark for lunch. The manager was sweet but 20% off of 150.00 dollars wasn't enough. I will never go back again. Very very disappointing.
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March 2024 by Jonathan Dorsainvil
Amazing food and chef did his
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March 2024 by Destiny Hall
Great food great
