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August 2023 by Taylor K.
I had looked at a few rental companies for a pick-up truck rental and found that Enterprise- Plymouth Meeting location was the easiest (by far!) to work with. They were able to clearly understand our needs, provide clear costs without any hidden fees, and made the rental process smooth.I specifically worked with Ashley Daniels, one of the assistant branch managers from start to finish- could not recommend anyone more. She was personable, understanding, clear and thoughtful!! Highly highly recommend!!
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August 2023 by Alex Edwards
Not impressed with how our situation was handled. My fiancé needed to rent a truck because his is in the shop and he attempted to call & confirm things multiple times before arriving & no one answered the phone or called him back. We drove 35 minutes to get there only for them to tell us you cannot pay with a debit card and you need a credit card. My fiancé came & got my credit card from me in the car & when he went back in he was told he can only use a credit card that is in the name of the person who will be driving the vehicle. So while this may be their policy and there’s nothing they can change about it, they should probably learn to answer the phone so we can find out this information before we drive 35 minutes there and are now screwed out of a truck rental for the day & my fiancé is unable to work for yet another day.
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June 2023 by Becky Memmo
I honestly can not say enough about how wonderful the staff is at this Enterprise location! My rentals average about 2/month for my business and their customer service is exceptional every single time. Just last weekend they delivered a vehicle that wasn't going to work for my delivery purposes that day and they immediately sent over a replacement. Ryan is, hands down, the best salesperson I've worked with in any field. Excellent customer service seems harder to come by these days, but this particular group is truly amazing. Working with all of them is truly a breath of fresh air :)
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August 2022 by Andrew Hon
I rent a lot of cars for both leisure and travel and must say that this is one of the best experiences that I've had from Enterprise. The customer service was perfect and honestly I couldn't have asked for more. I do hold top status across all the rental agencies and this wonderful experience definitely incentivizes me to have Enterprise and National as priority. Thank you both Pat and Ryan for assisting me and making this transaction so memorable. You guys are awesome!
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April 2021 by Phillipa Ashby
great customer service
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December 2020 by Jaclyn Monk
Best experience i have ever had renting a vehicle. They were so accommodating to me. I had a few hiccups and they dealt with every single one and found a solution for me immediately. If i could rate them higher then 5 stars i would. Also wanted to add i dealt with 3 separate people and they all were equally wonderful.
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August 2020 by Vullnet Balla
I use enterprise quite often, they are the best in the business with great trucks selection
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July 2020 by Allen Dez
Smooth experience every time...the Branch manger is one of the best. The trucks are clean well and they are following CDC guidelines. I was late a few times and they worked with me. The only place I rent trucks from. That Ram 2500 diesel is beyond awesome.
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November 2019 by Melanie Dahlen
Awesome and knowledgable staff
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July 2019 by Alex Tornetta
I've used several different enterprise locations for our small business and this place was by far the fastest and most efficient. As long as you give them a few days in advance, they will have a truck ready for you when you arrive to pick it up. All the guys in there were extremely helpful and knowledgeable about their vehicles. Will definitely be using them again.
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May 2019 by Chris Heilner
This place offers great logistics solutions for businesses of all sizes. Fair honest treatment by all of the agents. Tim and Ahmed took great care of my truck rental beds multiple times and always delivered first class treatment. I reccomend this business to anyone in need of truck and van rental solutions.
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December 2018 by Douglas Smithman
I've rented twice and been very pleased both times. Clean trucks with low miles and well maintained. Good sales help and pretzels for the road.
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December 2018 by Shaun McNally
We rented a 26' box truck with a lift gate. We couldn't be happier, it was a brand new vehicle with only 2000 miles when we received it. This was an excellent experience.
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May 2018 by Senay Ozmez
No problems or issues. Rented a cargo van for 3 days, it was a new and nice vehicle. Nothing to complain.
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November 2017 by Adam Dorenter
They require mandatory insurance for all box trucks, which is not disclosed when booking online, which doubles the daily rental rate and does not even cover top damage. They also round up a full 24 hour period for any return dropped off after the pickup hour. For some reason they think a $20K box truck is worth more then a $50K Tahoe. In my experience, these type of policies are set locally. If I treated my customers like this I would not have any. I will not return to this location.
