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March 2024 by Johnny v
Daphne wilder completely entered wrong amounts on my taxes and now I owe in the 4 digits from 2022
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March 2024 by Michele Mitchell
very expensive to have my taxes completed. The account who completed my taxes was very nice .
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February 2024 by William T Lee
My tax advisor, Mary, is a true professional. I had complete confidence in her expertise, and her tax advice helped me plan for my future tax returns. AAA+++!
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February 2024 by Mike D
I was told by my realtor and the agents at closing that I could claim my $12,500+ closing costs and the lady at H&R block said, "We don't do that anymore". Instead of paying the usual inflated amount of $147 for my refund (which was normally $86), I paid a super inflated $330 for $890 (without being able to use my closing costs). It could be free for the rest of my life and I would still NEVER come back again!
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March 2023 by Alex Safavi
Last year my tax situation was a bit complicated so I went into an office, as opposed to doing them online. I was luck enough to be assigned to Antonella DeLeonardis who was familiar with my situation and was very helpful. I went back this year and requested her again, she remembered me and I was in and out in an hour.
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October 2022 by Mark
It is bad enough I cannot get a response from the tax advisor after repeated attempts- it seems to be too difficult for anyone to even answer the phone at this office now .It is time to see a CPA who is marginally more expensive but who understands the basics of federal and state taxation. Truly disappointing customer service.
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August 2022 by Ricardo Ciuffetelli
Used it again this year and once again had a great experience. Ms. Antonietta De Leonardis was awesome! Very helpful, easy to communicate with and very knowledgeable!I had a great experience. The tax professional was great. Ms. Antonietta De Leonardis was very professional, knowledgeable, and she cared about me and my best interest. I would 100% recommend her for anybody who wants to do their taxes with H&R Block.
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May 2022 by Kristen Gambino
Terrible customer service. The woman never called me back and had to call several times a day for them to tell me that she'll call me back and never did. She waited until the last minute to complete my taxes. She obviously took in too many clients than she could handle. I am pretty sure she didn't even complete my taxes correctly.
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May 2022 by Dennis Palica
Couldn't complete my return while I was there, instead took other customers and told me she would get it done that week. Didn't do them for weeks and was almost late. Did not ask me if I wanted to have my taxes direct deposited so now we'll see whenever it comes. Also very overpriced.
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April 2022 by Sandy McManus
Because of the overall preparation of our return and the detailed explanations were great. Mary Lynn was exceptional to work with, thank you again !!
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April 2022 by Phil Andrews
I have been using H&R Block and the same agent for 28 years and have always received the best and most professional service.
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March 2022 by B Paul
I went there with just some questions and the man was so nice and he helped me understand things. Going back end in Feb to finish things. Great service.
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March 2022 by greg
Not happy, lady doing mine has been sitting on my W2 for 2 weeks now will not return my calls, even after they tell me she will call me in little while, won't use them again.
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March 2022 by Niesha Jenerette
I've been working with MaryLynn for over 10yrs and my service is always great!!!!
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February 2022 by Jimmy Downs
Staff is always very knowledgeable. Quick and easy service. Taxes DONE!
