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March 2024 by Dominique Hawkins
Nice selection of higher end frames. Excellent customer service.
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March 2024 by T Jennings
My visit was very pleasant. Dr. West was very knowledgeable and informative. Her demeanor was great and approachable. The entire team was wonderful; professional, and very patient. The staff displayed genuine concern from the initial eye exam to picking out glasses. I highly recommend this Lenscrafters location!!!
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March 2024 by Gary Logoleo-Taylor
Great place to shop for glasses as it was my first time and very nice staff. Neil helped me out a lot with finding the right pair. Would recommend 100%
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March 2024 by Yarini Quezada
Neil was great!! Very thorough and informative on all products. Will recommend to all my friends and family!
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February 2024 by Susie Ross
Terrific staff - very helpful and patient!
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February 2024 by Kelly Cottingham
Great experience. Highly recommend Kathy and team.
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December 2023 by Hannah Grieco
Terrible service, and I rarely ever give bad reviews like this. Called twice to tell them I would be late for my appointment because the location is not intuitive at all to find. Got told on both occasions that it would be fine. Walked in, and got told rudely they could not see me. I explained I had called twice but did not budge. Do not recommend services here at all if you are a new patient like I was!!
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December 2023 by Alecia “Alli”
Excellent Customer ServiceI am writing to express my utmost satisfaction with the service provided by your staff.I had the pleasure of working with Darien and Neil during my recent visit to your store to purchase new glasses. Their professional and friendly demeanor made the entire process a breeze. They assisted me in finding the perfect style from your wide selection of options, ensuring a positive and enjoyable experience.I would like to extend my gratitude to Darien and Neil for their exceptional customer service. Their expertise and assistance have left a lasting impression on me. I will undoubtedly return to for my future eyewear needs and will highly recommend your store to friends and family.Once again, thank you for providing such a pleasant experience.Alecia
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October 2023 by Samantha Schwartz
Another great yearly visit with Dr B and Darien.Dr. B is super friendly and easy to talk to, makes the whole process very smooth. Addresses any questions I may have and always takes care of my eyes.Darien is the best. Always helps me pick out the perfect glasses and sunglasses. Great conversationalist and so friendly. Such a good person. Great staff there! Highly recommended
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August 2023 by patricia Thomas-laroche
Darian - was amazing and took such care in helping me pick out my frames.. The eye exam was best in class with Dr Cohen. Great service all the way around
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August 2023 by Miguel
Darien was very professional knowledge and really caring. He was able to guide me the correct way, offered me different types of choices based on my face shape and current trends.
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August 2023 by Katherine Davis
Kathy helped me with my purchase of two new pairs of glasses at the Plymouth Meeting store and she was fantastic! She was quick, kind, helpful, and went above and beyond to help resolve some prescription confusion for me. She listened to what I like and helped pick out frames for me. She recommended the best lenses for my prescription and worked out a few different scenarios for me to get the best price. I had a lovely time working with Kathy and can't wait to see her again when I go pick up my new specs! ?
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August 2023 by Nicco Paulin
Dr west was very great and knowledgeable. Made me feel very comfortable. Neil the assistant manager was very great. He help me found my new pair of glasses in a matter of minutes. If you need new glasses and are going to lens crafters see Dr West and Neil, you will be very well taken care of. Thanks you for the great customer service!!
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August 2023 by Mary Mullin
I have been using Lens Crafters for a number of years and I always come away completely satisfied. The personnel are friendly and helpful. Kathy did an awesome job in helping me find glasses that fit my face. Once again, I have had an awesome experience.
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August 2023 by Bahar Adeli
Darien was absolutely fantastic at LensCrafters. He is professional, kind, and offers the best service I have ever received! A+++