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March 2024 by Annah
Fantastic customer service, very pleasant and prompt communication, very clean and organized. Special shout out to Cheyenne she’s what makes it all happen!
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December 2023 by Stephanie Green
Love this location! It’s always in and out. And I always get my questions answered about my unit. Cheyenne was lovely today!
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October 2023 by monica brown
Cheyanne is amazing!!! She has great communication skills and got me in and out at a reasonable time. I highly recommend this store, especially if she's working.
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October 2023 by tashia
Shyanne is a life saver. I was having trouble with a bill and she helped me sort it out. Very well-mannered, sweet and kind young lady, I was surprised by the service here due to bad experiences I had at other locations. I'm proud to call myself a customer here.
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October 2023 by Yvonne Harvey-Roundtree
This property is very safe the one light skin young lady help me with paying the bill on the PS app. I am a happy customer at public storage .
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October 2023 by devin haskins
Great customer service. I was assisted by Cheyenne and she made the process so smooth and easy. It seemed like I was in and out so quickly.
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October 2023 by Nikki Sweet
I rented out a 5 x 10 at the storage unit but let me tell you the Customer Service is great and Niya &Cheyanne was very helpful and they have great smiles.
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October 2023 by The Playhouse Lingerie
I love this public storage , i used this to store my inventory , i love the access hours . The new mangers there Cheyenne and Nyya are great for helping me find a unit to fit myInventory . And are very pretty girls
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October 2023 by Carolyn Burns
The lady that was there, I think her name was Sheyanne, really helped me with my unit with a positive attitude and I was able to be in and out. Great customer service!
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October 2023 by Dana Brown
Exceptional and outstanding customer service. The lady helped me with the complications of my unit quickly!
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August 2023 by Mallory B.
Multiple times I tried to enter the office to ask for assistance and the door was locked and no one answered to knocking. These incidents occured during regular office business hours and not during what would be considered reasonable lunch hours (lunch wouldn't be a valid excuse anyway for having the doors locked, just addressing any possible justification for the office to be locked during business hours). On these occasions, I called and left voicemails and never received a call back.In the first year of rental, the cost of my unit went up 126%. Over the entire span of my rental, the cost increased 306%.I chose the autopay option. The site set it up so that my payment was late every month resulting in changes in my account status and occasional calls from the office (when someone was working) asking for late payment. There was no way for me to adjust the date of the auto payment.
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August 2023 by Josie Garcia
Excellent customer service! I spoke with Annie about an issue, and she immediately took care of it. Thank you!
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August 2023 by Saiheem Butler
The customer service at this store location is great. The stores representative Nyya was very helpful. She was fast and efficient with helping me upgrade my storage unit to a bigger space, and helped me clearly understand the process of moving units! No complaints here!
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July 2023 by Julian Castilleja
Shoutout to the manager of this location, Ian! He was incredibly helpful and kind throughout my experience renting a storage unit. He showed a level of care that you don’t get with other companies like CubeSmart. Ian made me feel very confident with my choice of Public Storage.
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June 2023 by Peggy Finnegan
This is a shout out for IAN at the Plymouth Meeting facility. This gentleman did everything in his power, (including listening patiently to my woes), to assist me, He was kindness itself at a time when it was sorely needed. Trust me, this guy will do what it takes to get the job done! Thank you IAN! You are really the best!!! Kudos!!!
