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November 2025 by Tina Mayberry
I just had my car there on Thursday and they did a great job. My sunroof was leaking and took me right in. Also, inspected and I am very satisfied customer. Thank you. 😊
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October 2025 by Dominic
Stacey was fantastic. I emailed over the weekend and had a test drive scheduled for Monday. She went above and beyond to make the process as smooth as possible. Extremely satisfied and would recommend to anyone looking for great customer service
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October 2025 by Aloysius Nase
Expensive
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September 2025 by Michael Robinson
Recently had the pleasure of working with Stacy for the purchase a 2023 Subaru Forester , She went above and beyond to answer all our questions from warranty to financing . And we had a lot of questions. She definitely made the whole process of purchasing a vehicle easy!! Would highly recommend John Kennedy Ford In Pottstown and Stacy if you are in the market for a New/Used vehicle.
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September 2025 by Jerry Allen
Buyer Beware! Purchased new 2025 F150 end of June.
Vehicle broke down August 11th.
Left at Kennedy Ford Pottstown for repair.
Have heard nothing from service department or mgmt in over 4 weeks. Not even one phone call. I attempted contact Sat 8/30 and was told someone would contact me by 9/2.
Still no contact.
Very poor showing by Kennedy Ford, Pottstown.
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August 2025 by Mark
Recently dealt with Stacey for a purchase she was thorough and responsive, would highly recommend reaching out if you need new vehicle.
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August 2025 by Gwendolyn Williams
Bought an Escape in 2018, engine is now dead at under 100,000 due to the Ford known issue with 1.5 eco boost engine. They want to charge us $12,000 to replace the lemon of an engine they sold us…unbelievable. Didn’t offer a trade in, any discount, literally nothing. Never will buy a Ford, and nothing from this place ever again. They stole thousands and thousands of dollars from us.
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August 2025 by Bob Iovacchini
My experience was not great. I’d be hesitant to purchase a vehicle from here because then you have to deal with the service manager Brenden Belge once you car needs anything. He is not nearly as professional as the rest of the group. Needs to work on people skills.
Actually after reading through the rest of the reviews. It seems like I’m not the only one who has issues with the service center.
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July 2025 by Local Review Guy
Great place to buy a car. Talk to Stacey as she is the best. Don't listen to the negative reviews.
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July 2025 by Carl Schulz
I cannot say enough about how much I appreciate this Ford dealership. My fender liner became detached when I hit a pothole during a heavy rainstorm and they helped me out and got me back on the road in no time, even as a walk in. Always appreciate kind service, I can trust the folks here to do the job right. Thanks again!
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June 2025 by Richard Horsell
We recently had my daughters Bronco in for a large warranty service. After bringing the Bronco home, I noticed 2 pimples in the middle right of the hood. I opened the hood and there were clearly 2 marks underneath suggesting a tool, possibly, had been left on the engine when the hood was closed. I emailed the service manager and the service advisor who had handled the original service. I then brought the car back and met with the service manager. I won't give all of the details, but research showed that in fact, Kennedy had been responsible for the damage. There was no posturing, or attempt to avoid their responsibility. They asked for the car to be brought in to repair the damages. I picked the car up on the 20th and there is NO evidence of the damage. I have my F150 and my wife's Nautilus serviced at Kennedy-Pottstown and will continue to do so-not because they repaired our daughters Bronco-but because they CARED to solve a problem for a customer.
I have had my cars serviced at Kennedy-Pottstown for over 3-1/2 years. The level of service has maintained and even improved-which every company should strive for.
5-Stars. Thank you.
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June 2025 by Matthew Hepp
Service is always reliable and does a great job!
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June 2025 by Yorenskittles
I had a great experience buying my car from Stacey at JK Ford in Pottstown. She made the entire process smooth and stress-free. Stacey took the time to answer all my questions and made sure I was comfortable with everything before finalizing the sale. I highly recommend working with her if you're in the market for a new vehicle!
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May 2025 by Shannon F
Do not request the pick up/drop off. The guys are rude. They try to delete your poor reviews as well. Do better.
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May 2025 by Cheryl M
Charles (Chuck) Stemple of the Pottstown JK Ford team has provided myself and my family Outstanding Service. He's always patient, explains your service, provides timely updates, and goes above and beyond by staying late and working with me to pay my bill so I can pick up my Bronco in the very early AM. I can't say enough about how patient and personable he is, and truly appreciate him and his service!
