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June 2023 by E v e r g r e e n
They said that they brought my package to my mail box. My mailbox has a lock on it. I believe they delivered it to the wrong mailbox. They are trying to say it was stolen but it has a lock on it. They said they would check if it got put in th wrong mailbox but they haven't came yet. They are closing soon and they were supposed to come today.
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June 2023 by jennifer nunemacher
Received an empty box today 6/6/2023. Contacted ups and the company my banner was ordered from to confirm shipment. Someone either in the Pottsville or cressona post office is stealing my mail and now a package? Filed a claim for lost and stolen mail in Feb 2023 and STILL have not heard anything back. Next will be criminal charges.
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March 2023 by Jason Sikora
USPS failed to deliver the package to the recipient. The tracking showed that the package was being stored at this USPS location and available for pickup. When the recipient went to pick up the package, Pottsville USPS said they couldn't find it.
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January 2023 by Jason Zimmerman
Just want to give the Pottsville Post Office 5 stars on their Passport Services! Very friendly and accommodating! Highly recommend over Hamburg Post Office any day!
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November 2022 by Rita Souchak
Always outgoing great friendly workers! Want to say extra Thanks to Barb for helping me
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October 2022 by Craig B. Smith
Quick friendly efficient service!
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February 2022 by David Hess Jr
The workers took on the extra duties of taking care of the mail from Seltzer when our post master was ill. They did not complain, it was just business as usual.Seltzer is not a large town, but it is a burden on top of the work they already have. They always make you feel welcome.
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June 2021 by Jerome Borinsky
Professional, n clean . Friendly
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July 2020 by Storm Hutchinson
Great customer service! Very helpful!
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November 2019 by Va R
Always nice people at front counter
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May 2019 by Rich
Helpful staff
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April 2019 by Jennifer Torraco
People are really great there ..
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July 2018 by Robert Britton
Clown car! Totally messed up permanent address change sent all mail back to old address. Lost my auto insurance because important documents weren't signed and returned in time. Should be a criminal investigation but nobody cares. GET ANYTHING IN WRITING AND KEEP ALL RECEIPTS or they will snake you!
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June 2018 by Ali Par
I would like to personally thank Charlie and Jill. I had sent a package to PA and made an error on the address by writing 90 instead of 9. I was panicked and called their office. Charlie was calm and collected, and found the details of my package immediately. He called the carrier, Jill, who (as quoted by Charlie "a quality carrier") realized that the number was a mistake and kindly delivered it to the corrected address without an issue even before I made the call. Talk about going above and beyond for the job and customer. I am absolutely grateful that Jill is so observant, kind, and considerate for going out her way to make the quick trip to the correct address, and that Charlie was so quick to resolve my issue in such a calm manner. Thank you, Charlie and Jill. You are both wonderful people and truly made my day.
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June 2018 by Bruce
Slow and unorganized. To give you an idea on how they treat customers. For some reason they couldn't deliver my package to my house with the rest of the packages and mail that were ordered from Amazon. So I went over the day after and asked where they were. Of course the lady pretended to look and came back with nothing so I showed her the tracking and said they are here. Then she comes back and tells me they threw away 3 packages of mine "over $200", literally threw them away - no joke and all of a sudden the trash was taken out as well that day. They were at the office for less than 24 hrs and they just throw them away. Seems like associates are stealing packages and I called USPS headquarters and they are investigating. Please avoid this USPS office and associates I hope higher up associates fix this issue.
