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January 2024 by Jesse Walsh
We were able to consolidate our debt, reduce the amount of time by more than half and save hundreds of dollars a month.Tim and Lauren were super friendly and helpful!
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December 2023 by Roy Ernst
Branch well lit. Welcomed as I entered. Tim very personable and informative without talking over my head. Comfortable experience.
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November 2023 by Lori Cassel
Brittany was amazing- so patient with us as we had a lot of one dollar bills and tons of change! She made us feel like she had all the time in the world for us!! Wonderful customer experience!!
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November 2023 by Pat Ance
The associate was extremely knowledgable and helpful. She explained everything in detail. We were very satisfied with her help and the information she provided.
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October 2023 by Carol Smith
The Quakertown branch was beautiful. We were greeted at the door by a friendly women. We went to the counter requesting information about a savings account and a certificate of deposit. We were asked to take a seat. Within minutes a young man directed us to his office. He answered all of our questions after he provided us with information on savings accounts and cd's. He added my husband to the account and set up a savings account and an 11 month certificate of deposit. We could not have been happier with the service, knowledge and atmosphere of the Quakertown branch of the credit union.
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September 2023 by R G
I was shocked to learn you needed a certain credit score to open a checking account. However you don’t for a savings account. There was only one teller and two virtual tellers at this branch. However the account representative who took me back to open my accounts was nice and personable. Loved the rates they offer for different accounts.
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September 2023 by Charles Schaeffer
Very quick and easy process to open an account. Was in and out in 15 minutes and I gotta say that was the most efficient experience ever with any Bank.
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September 2023 by Claire Conley
Very knowledgeable and friendly. Explained everything in detail concerning my transaction. Highly recommend!
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September 2023 by Tony G
I was pleased as soon as I walked in I was greeted and asked if they could help me. I asked about joining and they explained everything to me and I joined.
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August 2023 by Grayson Hays
Every time you walk into American Heritage you get that feeling that you aren't invited. They give you that look and then immediately come over to try to get you to go do whatever transaction you are trying to do with their live teller machine. They don't even ask what what your purpose for being there is. Very poor bedside manner. You feel shunned and I'm thinking about taking my 7 different accounts with AMCU elsewhere. This started back during covid. Which I get. Try to limit personal contact but it's continued and gotten even worse. Miss this days when you were greeting by this bank and felt like someone actually wanted to help you. Sad.......
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August 2023 by Branden Mininger
Lauren is amazing. She took all the stress and anxiety out of the equation when my account became compromised. She set me up and had me out the door with a new account and card in under 30 min! Could not have been happier or more appreciatiLauren! Nice to talk to and deal with. I really felt like I was/am important. Thank you lauren!
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August 2023 by Angelo Perri
Just incredible service! Heritage has all the latest tech and support than I have ever seen especially against the big ones. Their customer service should be the model for all. Great job all please keep it going. Amazing!
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July 2023 by Diane Ceglia
Cindy was very helpful knowledgeable and understanding on my needs! Felt very comfortable and secure with suggestions made with her guideness
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June 2023 by Donna Berger
The bank is all automated. It's like an ATM but there is an option to talk to a live person also. There is a live person to greet you but they actually do nothing, they will not even help you with the teller machines if you are having trouble. The only time that a greeter becomes the teller is if the ATM machines become broken or there is aline of 6 or more customer in line waiting to use the machines. It is very aggregating to use this branch.
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June 2023 by All Jacked Up
Excellent Service! Transaction was smooth.