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July 2024 by Christian Keeley
Bought online, I walked in and they asked my name and by the time I got to the truck and pulled up front, they were walking it out!!! Great people, Great service !!!
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July 2024 by S Serafin
I recently reached out to Geek Squad and scheduled a home visit to do some extensive work with mounting a tv and cleaning up wires. As well as adding Cat 6 tips to my ethernet.
After a great home visit I was told I would receive a bid by end of the day or tomorrow at the latest. Well, I never heard back from them with a bid.
I reached out to the store and got the run around and transferred 3 to 4 times before just getting so mad I hungup.
I found the entire experience unprofessional and a waste of my busy schedule. I blocked off 3 hours for their window visit and put my clients on hold which hurt my business.
Not good Best Buy. More like Not Best Buy!
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July 2024 by Alexis Hambleton
James from the Geek Squad went so above and beyond to help me with my laptop! Everyone was so friendly and willing to help.
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July 2024 by Shane McKnight
Clean store people very helpful and friendly
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July 2024 by Mike Evans
Knowledgeable staffers
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July 2024 by Mary Fenon
Customer service representatives are always helpful!
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July 2024 by Ben Sisko
A happy place!!!!????
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July 2024 by Pamela Black
I went into Best Buy to get an Amazon tablet. I wanted a Kindle Paperwhite. Not something obscure but they did not even have one in stock. They have a lot of employees walking around. Perhaps they should do inventory. I was told they could send it to me. I could have Amazon deliver one to me. I tried to keep local stores in business.
I ended up going to Target. They had one. It's a shame Best buy is doing so poor but it's their own fault.
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June 2024 by Willard Miller jr
Wasn't at
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June 2024 by Brian TRIMBLE
Great customer service at the Quakertown, PA location.
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June 2024 by Lori Harbert
Walked in looking to buy a new refrigerator. My husband and I perused the selection discussing options, etc. As we walked in we noticed 5 employees at the front of the store, in a group. We stayed for 15-20 minutes. We were the ONLY customers in the store at the time. Not a single salesperson greeted us or came to assist. We walked out. Looks like we’ll spend our $3K elsewhere. Disappointing.
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June 2024 by Kariny Lima
There are never the items I'm looking for there, they're always out of stock.
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May 2024 by EAS
Staff was very knowledgeable.
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May 2024 by Cornell Hopkins
Looking for great refrigerator and tv. Found both. Will be back
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May 2024 by Edward Snyder
The needs be knowledgeable
