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October 2024 by Greene House Botanicals
Great company with super fast service. Consistent in their offerings and communication. Have been key in my growth as a business. Thank you!
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October 2024 by John
Great products and service. Everyone there is friendly and knowledgeable.
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September 2024 by Abby C
Best place I’ve been to in a while. Prices were amazing and there was a lot of things we needed that were on sale. Customer service was amazing. I wish I remembered her name. She was very helpful. If I had more money I would’ve definitely spent more.
We drove an hour and a half to come to the shop because I read a lot of good reviews about it. 10/10 would recommend going.
I was kind of sad that I didn’t see a dog that supposedly is in the shop sometimes.
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September 2024 by Angela P
I absolutely love this place. Staff is very friendly and knowledgeable. Everything is laid out and organized well. I live in NY but purchased a home in PA, and the store is 1 hr & 10 minutes from the PA house, so I decided to take the drive. I can spend all day there. They have everything from wicks, candle dyes, candle fragrance oils, silicone molds, bath and body items, soaps, bases, colorants, oils, etc. It's definitely worth the drive! I will be back again.
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August 2024 by Sara Burns
Starting with the positive: the people are very nice and helpful. The neutral: supply quality is OK. The negative: their website is 20+ years outdated. There are glitches, it freezes sometimes for 5 minutes each time, things that suddenly direct you to an Oracle login (huh?) and bounces you completely off their site. The worst: after PayPal and it freezing for 5 minutes it brings you back and changes your delivery selection to the more expensive one (and you can’t switch it: many times I’ve gone in that loop back and forth back and forth between freezing…from PayPal to their site.. for 30 minutes at a time), I finally give up and just accept the more expensive shipping. The rewards window doesn’t allow you to see all reward options, things are listed wrong for that (it tells you to add the reward to your cart and use a coupon code but then it ends up in your cart twice: once with it charging you). I’ve never seen a worse E-commerce site. It’s like the site was built in 2002! I’m using Bulk Apothecary more again just because I don’t have hours to waste placing large orders. I dread placing an order with C&S but occasionally I work near their warehouse so sometimes picking heavy things up in person makes sense. But omg: why won’t they just update their website? I’ve mentioned these issues to the staff but I guess they don’t make website decisions so it doesn’t make it to the top. The business investment would likely outweigh the customers bouncing off their site in frustration and giving up. ?
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July 2024 by Wayne Williams
Fantastic place to buy all your candle supplies. Very competitive prices. I highly recommend taking the candle carving class. My wife totally enjoyed it. Pictures are attached.
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June 2024 by Teester
I have bought a ton of candle supplies from this merchant mostly because they are local and I can pick it up from the store and save on shipping. However I have had nonstop problems with ordering through their website, which I obviously need to do before picking something up. Constant broken links, broken cursor, problems with scrolling, searching for an item takes forever and I've never been able to successfully redeem any of my award points, the site locks up. The latest is their GW 454 wax is listed on the site at $103.99 per 45 lb case, but when I add it to my cart, it becomes $121.98 per 45 lb case. I have tried accessing their website with multiple browsers -- chrome, firefox, edge, safari, and so on. Its buggy on all browsers. Worst shopping website I have ever experienced.
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April 2024 by Holli Croope
All the good things about this store! I took a candle carving class and got the supplies to start making carved candles at my vendor booth in Virginia. Mrs. Cindy was so kind, helpful and patient teaching the class and helping me gather everything. Highly recommend this place for all your wholesale soap/candle making needs. Great prices and even greater people.
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February 2024 by Ava
Great place for supplies and classes to learn your craft. Friendly staff and well stocked all of the time.
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February 2024 by stef mowry
Love this place! Friendly, knowledgeable staff, and fast order fulfillment. Their social media has great tips on running your business and creative ideas too. Candles and Supplies has become my primary supplier for many things. Being able to order online and pick up in person is very handy.
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January 2024 by Ryan McGrath
Super helpful staff!
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November 2023 by Maria Nicole
Get all my candle needs from here they are always so helpful :)
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November 2023 by Cindy Kuhns
I have been buying my supplies from them almost since they opened their doors. I purchased gel wax, which I have done in the past. The pictures show the problem with this LP. I have been a chandler for around 30 years now, used to use gel exclusively and know the difference in properties between LP, MP, HP. When I sent an email inquiring about this, I was kind of brushed off. I was told that LP doesn't hold as much scent as HP ( already knew that) that it is lighter than HP (knew that too). Had to throw it away. What a waste of money. Look at the grease on my hand and how it leaked onto my workroom floor THROUGH 2 plastic bags that it was packed in. Will never purchase again although I love most of their other products. Over the last year customer service has gone way down hill. No way that this gel is usable.
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November 2023 by Craig Leaser
Cool little store, prices are amazing and everyone is always so nice!
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November 2023 by Sheena P.
I have been going here for about a year ...I simply love how helpful and understanding they are . Customer service always on point .
