“Amazing customer service with one-on-one technical support.
I was experiencing some software issues with one program I use quite often, and after hours on the phone with the software technical support team, I was told they could not assist.
I called Grace Computers and received an appointment that same afternoon. Working remotely with their technician Elijah, I gave him access to my laptop and he resolved the issue quickly.
Very professional and technically competent.”
“Words can't express the gratitude I have for the geek squad at Quakertown Pa Best Buy. The screen of my phone broke. I have TMobile and got a new phone, but they couldn't transfer all my contacts and no pictures transferred. There was nothing they could do because I didn't upload files to Google! I was devastated! I decided to try the Geek Squad. They were able to transfer everything! Such a relief! It was only $40, which was well worth retrieving all those memories!”
“Oh boy, what can I say about this Best Buy location. I'll start by beginning with the fact that I am biased as I love Best Buy and I even use to work there a decade ago. However, this location has some of the nicest employees and best customer service I've come across. I don't even hesitate when deciding where to shop for my electronics or electronic related items. Also, if the price isn't as good as another store, just like all Best Buy locations, THEY'LL PRICE MATCH IT!! And don't forget to sign up as a rewards member, IT'S FREE!!”
“My experience with Tom's Help Desk was very satisfying they were courteous and understanding and professional. I would recommend if your computer is having problems go see Tom and Crew I guarantee you will be happy when you get your computer back Thanks Tom's Help Desk!!!!!!!!!!!!!!”