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December 2024 by Tracey Richardson
Braulio did an amazing job. He was fun and very knowledgeable.So glad there is a cricket store in Quakertown again. Highly recommend.
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November 2024 by APIZZA GOLDFISH
Wonderfully experience and they got me in and out of there within minutes. Sarah was a major help and I never met someone as amazing at what they do then her! Definitely will be coming back!
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November 2024 by Liz
The young man named Braulio was very helpful! I switched over from T-Mobile and he set me up with a brand new phone and free hbo max! I saw flyers at the Giovanni’s pizza and decided to come in. He was patient and understanding and helped me transfer over all my data for me! Thank you so much!
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November 2024 by Star
Sarah was so amazing! I was porting over from Xfinity to Cricket and I am saving so much more money now AND ontop of it I get free hbo max!! Sarah was very thorough and empathetic to my situation! I’d give this 11 stars if I could! Thank you so much!! #teamcricket
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October 2024 by greta mcCloskey
Sarah at the Quakertown Store was a godsend, she was able to download our plane app so we could use it. She was patient , took her time, answered all our questions and really helped us out with several things. Store 233
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September 2024 by Gary Messner
Never opened?????
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July 2024 by Doug Doug
This store is probably closed. I called several times over two days and there is no answer, just an automated message "the mailbox is full."
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April 2024 by Patrick Kleppinger
Thanks jon ?
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March 2024 by Alexis
The most excellent, reliable, customer service that ive ever had at a phone store, especially the manager himself Jon. Truly stellar.
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March 2024 by Cindy Lee Ludlow
Amanda R., thank you for taking the time to help with getting the phone turned on, and for fighting the family mobile zip code lock trick, off for me.
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September 2023 by brandon rodd
My Debit card expired and I missed a payment at cricket, nobody notified me that I had missed a payment, and I returned a few weeks later, paid a $35.00 reactivation fee, and my phones weren't reactivated. We returned later that week to find out what we needed to do to reactivate our phones. We were then told that there was nothing they could do, and that they would not be reactivating our phones, they also refused to refund our money nor would they use the money we paid them to try and reactivate the phones again. They have had us call corporate several times and corporate tells us they will have no problem refunding us or using that money to reactivate our phones, after several hours of waiting to talk to someone that is. But then when we go to the store with that information the man at the store tells us that corporate lied to us and there is nothing he can do. We're getting jerked around everytime we try to address this, and honestly we feel like we got robbed.To the cricket bot that responds to bad reviews, we've already been in touch with corporate and called the provided number, nothing has been done, it has ultimately just served to frustrate us more and lose more and more confidence in your company as a whole. If you're willing to rob us of $35, your employees willingly admit they took our money and did nothing with it, who's telling how much more money your company will swindle/steal from us in the future?
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September 2023 by Lori Hibbard
Alejandra was so nice and great
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September 2023 by Mary Rafferty
Nicolas was so helpful
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July 2023 by Dave Cunningham
The worst customer service ever
