-
November 2023 by Jill Renee
HORRIBLE. Took them over 3 hours to fill a 4-pill prescription, and then they close in the middle of the day for an hour!? Why!? When I call, the guy can barely speak English. CVS is quickly circling the toilet drain. Absolutely awful customer service.
-
November 2023 by Scott Seeger
Understaffed in the pharmacy. A company that makes billions in profit should never be understaffed.
-
September 2023 by Jonathan Titus
I'm sure the front of house is delightful. But the pharmacy was rude and rushed. They had to partially fill my script because they only had the half the dose. The rest was supposed to be filled in 48 hours. 72 hours later, they never ordered them or they ran out. My wife went to pick it up earlier and they said it would be 2 hours. It was supposed to be ready the day before... so unprofessional
-
September 2023 by Heidi Gordon
Pharmacist Cindy Yerger has the empathy of a rock. Came on a holiday for an emergent Tx for steroids for my husband who is in so much pain he is unable to stand. His ex was sent at 8 am as expedited. Got to the pharmacy at 10:35 and was told it was “in process”. I explained the urgency and the nice young man at the counter asked for it to be expedited and she refused, complaining about “everyone decided to fill their prescriptions today”,. Last time I checked, filling prescriptions is your job. I was told 30 minutes and her I am 40 minutes later hope my husband lies in pain. The only positive is the young man at the counter.
-
September 2023 by Stephanie Wolf
Terrible customer service at the pharmacy counter. I was acknowledged that I would be next and then when I was next he looked at me and said excuse me that line is closed. Will be taking my business elsewhere.
-
August 2023 by Andoni Giacoletti
Have only been to this pharmacy a couple of times and am always provided with excellent customer service which is why I am shocked too see some of the reviews below. They always have a warm and caring attitude. Have only seen Mr. Halil a couple of times but he was always pleasant. Would recommend this pharmacy.
-
June 2023 by Antonio badass
few days ago this store had NUMEROUS NEGATIVE REVIEWS. Now they've ALL DISAPPEARED ?Halil your Pharmacist yelled at an older woman the other day because she said she can't reach the Pharmacy via phone. Halil screamed "Do you see the line I have here" EVERYONE then stated every single person who was in line said the only reason they came to the store was because this Pharmacy NEVER ANSWER'S THE PHONE. Interesting anolgy, don't answered the Pharmacy calls to force SICK PPL to cause a long line & then SCREAM at the customer's for asking a legitimate question while you Halil the Pharmacist was ringing ppl up at the register. So who was ILLEGALLY FILLING & verifying the prescriptions while you were at the front for over 20 minutes?!?! Loss prevention needs to be involved. If your employees, especially YOUR PHARMACIST can't do his job why do you employ him? This occurs at this CVS #1315 on a daily basis. We are transferring ALL prescriptions out of CVS. This habitual behavior is unacceptable!!!
-
June 2023 by David Vivino
Why does your Pharmacist Mr. Halil always yelling & screaming about how much he hates working for cvs? Why is he calling patient's doctor's and saying "do not send scripts for my sick mother because she told him he should be more respectful"? Is that even legal? There's no way anyone should use cvs. So toxic & harmful is an understatement.
-
June 2023 by Tonya Lopez
Your Pharmacist Halil has the most arrogant & unprofessional behavior I've ever witnessed. Yelling at my grandmother is the last straw. She shouldn't have to go to the store at her age only because this Pharmacy never answer's the phone. Everyone should transfer all medication's to anywhere else but CVS. This company does absolutely nothing about this store nor this Pharmacist Halil. Customer service is non existent!!!
-
May 2023 by M D
Nayeli is not very helpful so if you get her to help you, she will do things with Poor quality and without care. I don’t recommend her
-
May 2023 by S M.
CVS has to have the absolute WORST automated phone prompts. This system needs serious attention.
-
April 2023 by Corey S.
Very busy but gets a lot of customers through the line quickly. Drive thru is nice to use and the store location is convenient.
-
March 2023 by Izzy Gordon
Adam, the pharmacist is top-notch.Professional, with stellar people skills. He really went above and beyond to help me with a medication I needed. He gets ?????stars in my book. Wish I was able to say the same for the other pharmacist on staff. Specifically, Cindy, the pharmacy manager, she has a real chip on her shoulder. I dread having to deal with her. And because of the latest incident being SO off the wall, it prompted this review. Called to inquiry about a script and questioned her about the accuracy of what she was telling me, as it didn’t make sense due to what I had been told the day prior from the pharmacy. Then starts the power-tripping and belittling attitude. It got so bad, that I actually put her on speaker, so my family could get wind of just how bad she was acting. Seriously, when someone doesn’t feel well the last thing they need is to be dealing with unnecessary garbage such as that. If it wasn’t for how nice everyone else is that works there, I seriously would transfer my stuff across the street to Rite-Aid.
-
March 2023 by Jamie Lyn Selby Jackle
Cvs had been my preferred pharmacy however in the last 3 months I have needed 3 different scripts filled and they have sent me elsewhere. I don't we not rite aid but looks like I'll need to start going back there
-
March 2023 by Andrea Bishop
Got me in n out while they were busy .. best staff