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February 2024 by Jogoco Jogoco
Nearby and convenient
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February 2024 by Eric Seymour
Terrible customer service! I purchased a refrigerator/freezer in May 2023, which stopped working after about 3 months. After months of back-and-forth with Frigidaire, they issued a return authorization, but after Lowe's picked up the defective fridge from my house, they called me and refused to refund my credit card. They offered me store credit instead, but after my bad experience the last thing I want is to buy a new fridge from Lowe's!Edit: after leaving this review, the store management agreed to refund my original payment method, so I'm updating to 3 stars.
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February 2024 by domcrisco
Bought a product online and went to the store for pickup. Got home and realized the store gave me a product that had already been opened/tampered and had been put back together with scotch tape. They didn't even scotch tape it well! If you're going to try and get over on somebody, at least put some effort into it. Alas, I tried several ways to contact the store and no one even cares...great management!
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February 2024 by Bree Ann Kier
Used this lowes mostly for remodeling my apartment. the staff was helpful when i had questions about anything i was not sure about.
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January 2024 by Rod Burg
I found what I needed that Walmart didn't have. Customer service is a plus.
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January 2024 by Damion Riviera
It's nice that Lowe's was informed by my family that I had a seizure and was out for a while, that they still fired me. I thought Lowe's actually cared about their employees health.Edit: HR-Lowes isn't good at helping either. I called Quakertown Lowe's to find out about my Start/Leave date. Management said to call HR Lowe's for that information. When I called, HR Lowe's told me to call the store I worked at for that information.So, which is it?
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January 2024 by Joe Zuelch
Always find what I'm looking for. Also, have better success with asking employees for help vs. their competition.
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December 2023 by Gail Silcox
Eric in seasonal gave great customer service. Thank you
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December 2023 by Reynaldo Molina
It's a good place... but they should have the things you're looking for where you mark the hallway...
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December 2023 by Peter Donato
Had an issue, they promptly took care of it, with no fuss.
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November 2023 by Bobbi Shaw
WARNING: DO NOT BUY ANY APPLAINCES FROM LOWES. Their new policy states their are no returns after 48 HOURS.They breached their contract and policy which is fraud.They sold me a range that was a lemon- it never worked from the beginning.I even bought a warranty from Lowes.Lowes broke the contract (and Frigidaire)- they won't FIX the oven or replace it.There are 2 service contractors that are allow to service the oven : Whiteman Appliances and All Applaince.Whitman did originally come out- but couldn't fix it. I tried to schedule another appointment because the oven wasn't fixed: and they REFUSED to come out. All Appliances kept canceling and refused to come out as well.I contacted Lowes and they told me that only those 2 can come out. But I can't get any of their approved contractors to come out.Lowes knows this and yet REFUSES to replace my oven or fix the problem.They breached their contract and policy which is fraud.Please buy an appliance somewhere else- I literally had to buy another range and was cheated $1000 from Lowes.
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October 2023 by Todd George
Been disappointed so many times here. Management is mediocre, selection is lacking. Products I want are frequently not stocked on the accessible shelves and I need to find an employee to assist with “top stock”. Happens far too frequently. Customer service is really hit or miss. Sometimes it’s great and sometimes it’s not. Home Depot generally does a much better job in my experience, but they aren’t as close or convenient.
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October 2023 by william brace
I prefer them over home Depot the closest home Depot to me is South Allentown and that's a cluster whereas the Lowe's in Quakertown is actually really organized and has friendly people to help youAnd all seriousness I've been doing a massive project at home with PVC and plumbing and fittings and doing a whole complete custom job even going through the wall of the house outside and holy hell it's been a project in a job and I just want to say thank you to the people here sometimes we all need a little steering in the correct direction of course I have other things to do in the house but I can tell you this That's the place to go to get your stuff pretty much with the layout of the store and how easy it is to find things it's quite amazing I don't have to really ask for help just to find items when I have to do that I leave the store. But this place awesome easy and easy out gas stations around if you need to get something for you after getting your supplies no matter which way you go north or south on 309 you have a Wawa so that's a bonus right there
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October 2023 by Ted George
My mower broke down and I took it back to store. They sent it out a month ago and I won't get it back till end of November. They won't let me trade it in or get a refund. Only use it like 12 hours of run time. Not a happy customer.
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September 2023 by Dave&Kel Deily
I'm a owner of a contractor and HVAC business and Lowe's is not for professionals they are more for the weekend warrior or home owner.Store is clean and employees are polite tho, just my personal and professional opinion .
