Metro by T-Mobile, located at 285 N West End Blvd, offers excellent prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. Customers frequently praise the friendly and helpful staff, particularly highlighting one employee for her exceptional service. Maria has been noted for her knowledge and willingness to assist multiple customers simultaneously, making every visit a positive experience. She has helped customers with everything from setting up mobile hotspots to troubleshooting phone issues, often resolving problems quickly and efficiently. While there have been some concerns about unexpected closures and a disconnected phone line, the overall customer service experience remains highly rated. Visitors can expect to find a welcoming environment and dedicated support as they explore their options for unlimited talk, text, and data. For inquiries, customers can call (267) 227-7111 or visit the store to discover more about their mobile needs.
Someone hacked my phone. The folks at 285 northwest end Blvd were very helpful in assisting me. I recommend them! Thank you for everything!
February 2025
Always so friendly and helpful. Only true problem is stopped by 2 days ago mid day during business hours and they were closed? No sign no notice and when you call the store the number is disconnected? Love my new phone from Metro anyways got the TCL 50 XL and I love it. Thank you to Maria for being so helpful!
February 2025
The only problem is they never seem to be open? Like today!! No sign, locked door.
