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“I have my appointment there, I was so nervous to get my family passports , Amy was so nice with me , she helped me in every single step, so much details explained.
If you need help with the passport photos they can help you too. Very easy .
. I’m so thankful with her .”
“Fantastic service, I've been mailing out dozens of packages every day for my business and both pickup and drop off have gone very smoothly. Friendly and helpful service as well!”
“If you need to get a passport especially if you have a child - I highly recommend this location. Not only are they polite, professional and efficient they are very accommodating to children. Donna was wonderful with my son - she even gave him a sticker and slime to keep him entertained. I did not catch the other woman’s name but she helped to make the appointment run smoothly by taking our pictures and making me additional copies. We had a wonderful experience at this location!”
“Just had the best experience here! Denise and Lenny are top notch in knowledge and kindness. I will now drive 15 minutes out of my way to this location for any postal needs. Bravo and thank you both!”
“Woman who works there is always courteous and informative on different options for mailing different items.
Not the closest USPS for me , but my go to one because of service.”
“Fast and friendly. I usually don't have to wait too long to get service. The people here are always knowledgeable and in a good mood. The same cannot be said for all post offices. Always appears clean and sanitary.”
“I am not sure where these bad reviews are coming from, maybe they're getting this location confused with another one...I always have a great experience when I stop in here!”
“Hellertown Post Office rocks. Courteous, pleasant and knowledgeable. Staff are professional, in a good mood, ready with a smile or two and a chuckle. They are willing to answer questions and assist in anyway. Our ex carrier would go the extra mile for a customer. Miss living in Hellertown.”
“The clerk Jessica at Red Hill is so kind, professional and thorough with each customer. She was a big help today checking into tracking a letter. Dear friends and neighbors, you don’t have to drive to Green Lane to find the nicest clerk anymore! Though as far as I know, they are still nice there, too. East Greenville is decent. Clerks are professional and competent. More convenient parking and closer to Walmart.”
“I actually enjoy visiting the post office, entirely because of the people there. Everyone there is friendly, even when we don't deserve it. (I should know, I take their time with more stupid questions than most folks.) Really great people. And, as one of them once said on prices, if you've got another way to get a piece of paper across the country for less than a dollar, let me know.”
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“I really don't understand any of the negative reviews about this post office. I've been going here for over a decade and the staff are some of the friendliest of any post office that I've ever been to. From my experience, the people who seem to be frustrated are the ones that aren't educated with the mailing system in one way or another. They don't know how to label their packages, they don't understand each of the services, they complain about pricing, they have no concept on how long a package will take to get to its destination or they have the patience of a fifth grader. Every single time I've been here, I've been treated with respect, everything has been efficient as far as process and any questions I've had were were answered in a timely manner.”