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Beware when returning an Amazon package. My refund was not processed because the employee never followed through with the return. It seems like they don't want to waste time with Amazon returns. I'm pretty sure they are not doing it for free!!
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July 2025 by Emilie Hipszer
They told my dad I messed up his computer when he tried to return it for a stupid security feature they put on it/it came with. I don’t touch my dad’s computer unless I’m fixing a problem and he’s sitting next to me. I have two amazing computers for myself for school. Don’t sell computers with bitlocker to older individuals. It’s not the same thing as bitdefender( which I didn’t put on it but should have because I have it ) now for the rest of his life I’m going to have to hear that I virused his computer.
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June 2025 by alexa jewell
Cara from printing is absolutely amazing. She helped me get funeral posters printed and because I didn’t have enough time to get the actual boards done in time for the funeral, she helped me get them properly on heavyweight boards so they would look good. 5 star customer service. Thank you so much, Cara!
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June 2025 by Jim Radcliffe
as always a good experience
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June 2025 by Lisa Gehman
Review for Staples – Quakertown, PA
The store itself is great—clean, well-organized, and fully stocked with all the office essentials you might need. Whether I’m mailing a package, purchasing a computer, or returning an Amazon item, I’ve always found the layout convenient and the selection solid.
However, what consistently stands out—unfortunately—is the customer service. On multiple visits, the staff has been noticeably disengaged. A simple “hello,” “how are you,” or “have a nice day” feels like too much to ask. A bit of friendliness would go a long way in making the shopping experience more pleasant. I truly believe that a smile and a little effort in customer interaction could make this store exceptional rather than just adequate.
There’s a lot of potential here. Improving customer service could make Staples in Quakertown a five-star stop.
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May 2025 by Frank Hilt
Good expierene.
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May 2025 by Ann Marie Drosnock
Manager was very helpful in assisting me in finding the right product
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April 2025 by Deborah Marek
Reese was patient and extremely helpful. Deserves employee of the month!
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April 2025 by Melanie Henderson
Great store to shop at. Usually never a wait in line. The associates are always so helpful and knowledgeable
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July 2024 by Barb Hillegass
We were in the store to purchase a label printer,I found what I needed was labels for postal printing. The labels I purchased have the templates available on their envelope.
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July 2024 by Christine Soos
This Staples is always well stocked, neat and organized. The associates are knowledgeable and friendly
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July 2024 by Dawn Gilley
The entire staff is super helpful, knowledgeable and professional. I can always find what I need. Clean, organized and well stocked store.
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July 2024 by Jon Maitz
Ink recycling rebate coupon cannot be used to purchase ink. Kind of counterintuitive.
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July 2024 by Nancy Owens
Everything is priced perfectly at Staples
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July 2024 by Pamela Black
I went to Staples to get an Amazon tablet. An employee came right up to help me, but they did not have one Kindle Paperwhite in stock. He said he could send it to me. I could have gotten it off Amazon if I wanted that.
It's sad, but if they don't keep what you want in stock, no wonder they're going out of business.
