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February 2024 by Jessica Conard
Usually able to help. Friendly.
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December 2023 by DV
Not sure why anyone uses any other cell phone company
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November 2023 by Michelle Stamm
Very nice they helped my mom with her phone ?.
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July 2023 by Roger Goodman
I went to the T-Mobile store in Quakertown Pa today to pay my bill and was told that if I want to pay in the store from now on, I am forced to pay a $5 service fee for that "privilege" This is completely ridiculous to penalize people who pay in this manner. I don't blame your employees, I blame you "GREEDY" suits for trying to bleed people dry. I plan to change service providers in the near future.
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July 2023 by Doris
7/11/23Stopped into T Mobile today (Quakertown) with questions regarding ICloud storageand a few other questions. I was greeted and helped by Jacob. Jacob was very professional, friendly and knowledgeable. He answered all my questions and even helped me with a sync issue in my car! It's rare to find such a wonderful young man who is this respectful and kind.Thank you Jacob!
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May 2023 by Stephanie Malone
Great store...the associate that helped me was.super knowledgeable and knew how to make this experience quick yet entirely pleasant!! So glad I switched to T-Mobile!!
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May 2023 by Jeffrey Soto
Excellent care and service by Nina Ortiz. Very knowledgeable and took the time to show me step by step the set up of my Apple Watch. Thank you
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May 2023 by Lisa P.
I brought my mother in there yesterday. They were great with her. Got her a free phone All she has to do is pay minutes every month Unlimited everything, and she got a nice galaxy phone. They helped out very much. I always get good customer service in there. Plus they all have a good attitude
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April 2023 by Robert Dottery
SALES PERSON JACOB IS ONE OF THE BEST ,KIND HELPFUL, KNOLEGABLE , SHOULD BE A MANAGER. AS I SEEN OTHERS COMING TO HIM FOR ADVICE
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February 2023 by Alyssa Musselman
I visited the quakertown T-Mobile earlier today and had the best experience from Shayla Hosking, she greeted me as soon as I walked through the door and she was so helpful! She even let me leave my phone and Apple Watch with her until it finished pairing. I am more than happy with my experience, this girl needs some kind of raise she deserves it
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December 2022 by Eric J
Way better customer service than the Souderton location, originally went to Souderton stood around for 20 minutes while 4 employees helped 2 customers... ended up leaving and took my business to Quakertown for a new phone. Will be going to Quakertown again for my Tmobile needs but never to Souderton as they have extremely poor customer service hopefully they get better training or it's only a matter of time until that location fails and closes up.
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December 2022 by Kimberly Mullaney
I lost my phone at a concert on a Friday and needed a new one right away.Luis helped me and hooked me up with a new phone and the special free watch deal.He was professional took a lot of time.I never felt rushed and he explained everything thoroughly .He even set up my watch to the phone and tried to help me retrieve any of my info from my old phone.Amazing experience.. rare these days.Thank you T Mobil and Luis you are right She Hulk is a good show!
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December 2022 by Lisa Saab
Sales Rep makes a huge mistake, costs me over $1700 and then the sales manager refuses to even discuss the mistake with me. He wouldn’t even come out from the back room and assist. I should’ve stayed with Verizon.
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September 2022 by beth burnham
Nice place and staff. Very informative. But too busy and way to warm in there.
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September 2022 by Donna
Terrific customer service!