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January 2024 by Bill McAndrews
Made a phone call in the morning and had an appointment for a hour later. Told them the problem and they offered a solution on the spot. Agreed to the suggestion and had my laptop back the next day! What a difference in the performance! Didn’t know you should get your laptop tuned up once a year. Definitely makes a difference! Thankyou for a great job and speedy return!
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January 2024 by Michael Vongero
Tom and his team are friendly, great and so is their service and knowledge. Tom's Help Desk is a keeper in my opinion, and I will be using them for my computer needs and repairs in the future.
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December 2023 by Donna Rice
Our son's computer was not working (so I thought). Called Tom's Help Desk and got a same day appointment. They diagnosed and fixed the issue quickly and didn't charge me. Would definitely recommend them.
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December 2023 by xXPAINTBALLISFUNXx
Excellent customer service! They really know what they're talking about and will walk you through the entire process!
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November 2023 by Melinda Rizzo
The staff at Tom's Help Desk in Milford Township are responsive, knowledgeable, quick and willing to think outside the box!! My laptop was just about tanked - though we were able to do a complete back up at home before it began to spiral and was unusable. After diagnostics and a listening session about my needs, the crew offered solutions and price points to get me back in the saddle. Thanks everyone at Tom's Help Desk- job well done!!
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November 2023 by Kathy Crane
Our computer was running very slowly. Tom's Help Desk diagnosed it remotely, and we brought our computer to the shop. It was updated and now runs very smoothly. We highly recommend Tom's Help Desk for your computer needs.Roger and Kathy Crane, Skippack, PA
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November 2023 by Icylukester
Very helpful and friendly staff! Would definitely recommend for any computer tech issues.
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November 2023 by Becky Tirpok
Excellent communication, fast and thorough service. Very pleasant staff.
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November 2023 by Mark Enge
At Tom’s recommendation, my older, slow running laptop was given a new lease on life with the installation of a solid state hard drive. My computer now runs faster than when it was new. I’m so pleased with the results and Tom is great to work with. He’s a very knowledgeable, quiet professional, who takes his time to meet his customer’s need. I highly recommend Tom’s Help Desk.
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October 2023 by Terry Cooper
Our company has been using THD for several years enjoying the stellar service they provide. As a member of the service industry providing building exterior contracting, I understand the difficulties of satisfying clientele's immediate needs. When clients have a need centered on the elimination of water intrusion it's important we address it quickly. When our efforts are halted due to non functioning computers or corrupted software or whatever failure suddenly pops up the real victim or casualty of that downtime is our client. So THD becomes critical to the resolution of downstream emergencies they typically know nothing about. Inside of that emergency situation THD has never let us down. Through one emergency after another, throughout the years, they have always resolved our needs (allowing us to resolve our clients needs) with super fast and super thorough service. Tom really has put together a great emergency response team.
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October 2023 by James Bradley
Recently bought a newer laptop and wanted it set up with information from old laptop. The services offer were reasonable and the staff spent time explaining what was done and helped us walk through newer applications. This is the place to go!
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October 2023 by Bob Brown
Great place for computer repairs and upgrades. Took my laptop here for a software problem and had it fixed in no time flat. They’re not only experts, but also friendly and the price was very reasonable. They even took the time to explain what they did and how it happened. I set up an appointment to take my laptop back (when I have more time) for another more complex Windows problem. The office is easy to find and located a short distance from the PA Turnpike. Highly recommend this place.
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October 2023 by David Tyson
The Tom's Help Desk employees we spoke to, Julia, Paige and Ethan, are friendly, empathetic and delivered. With their reassurance our cleaned laptop was returned to us ready to use within a day. Thanks to the entire team!!!
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October 2023 by rlboaman
I recently asked the people at Tom's Help Desk to help me spec out and order a high-end gaming PC. They were very helpful, gave me some interesting options, and when I said "order it" they ordered it, configured it as I asked with missing anything and even found a high-end gaming monitor to go it.I am using it every day and it's working perfectly.Thanks Guys!
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October 2023 by John Auerbach
All the people at Tom's Help Desk were very friendly on the phone and wen I arrived at the store. They answered all my questions in a manner I could understand and quoted me prices up front. the service was relatively fast, even with the difficulties encountered.Because of the clean / tune up I was able to go back and use Firefox to access the internet my preferred way.Thank you all very much
