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March 2024 by Kathleen Sensinger
The staff is very friendly, efficient and the wait is never long.
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February 2024 by Christina Eggert
Brittany was very cheerful and helpful! We had to ship internationally for the first time and she helped us out and explained everything. Thanks!
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February 2024 by Barbara Horner
Great customer service
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February 2024 by Jason Andino
Great customer service!!!
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February 2024 by Linda Templeton
Quick and easy
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February 2024 by Tammy Evans
I've been in the Quakertown PA store dozens of times, and without fail, every single person that works there is friendly, helpful, and efficient. I wish every retail experience I have was like the ones I have at that store!
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February 2024 by Lisa Stamper
Fast and friendly service!
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January 2024 by K Mid
Go there with a lot of patience. They are very slow. Hire more people for peak times
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January 2024 by Jim Dean
They won't even talk to you if there is a problem. there is a recording and it won't even let you ask for customer service. Terrible worst service ever.
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December 2023 by Janice Fretz
I have used the Harleysville and the Gilbertsville stores.Harleysville is not really convenient for me. Staff was very pleasant and efficient.Gilbertsville ladies were not accommodatingForced me to use kiosk, and were unfriendlyI had 13 returns.I always feel I’m bothering them when I’m there and at this point I refuse to use this store.Quakertown service is exceptional,Ladies there are friendly, knowledgeable and always go out of their way to make your visit a pleasant one.
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December 2023 by Judith marano
KUDOOS to this employee. Super pleasant upon my arrival. She even tried to help me when she saw I was there for a little bit! Super sweet! LOVE BRITTNEY:)))))))))))))))
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December 2023 by Erica Shifman
I just got off the phone with a lovely woman whose name was Kristen, who was so patient, professional knowledgeable about her job, and she was very kind, as well as very patient to me. She was so sweet to me, and she took her time explaining everything that was going on with my packages even though she was having problems with the computer. I always have the greatest customer service from this UPS so SHOUT OUT to Kristen and Britney I don’t know what I would do without you guys (seriously )thank you , you guys rock and I feel very lucky every time that you guys help me because both of you go way above and beyond the expectation of your job title and I can tell you right now these people work from the heart to try to get your packages taken care of and they put everything into it and they go the extra mile and that means sooooo much too me. 1000 thank you,s still won’t be enough but thank you.
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December 2023 by Min Too
The person who was working was very courteous, friendly and helpful to all the customers. She was great!!!
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November 2023 by Elizabeth Vrancik
Went in tonight with 15 packages to return! Of course it wasn’t easy and the scanner wouldn’t work, but two ladies, Kim and Kristen were there to troubleshoot and were successful in getting my packages scanned and off to their appropriate destination! Thank you ladies and thank you UPS, Quakertown!
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November 2023 by Kelly Moroney
Kim and Kristen were so helpful and pleasant. Always wonderful having a quick and easy experience.