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March 2024 by Business Account
Dined here for dinner with my family. My family loved it here before Thursday night, and I was planning my best friends bridal shower here. I’m glad we went once more before we continued planning…..We ordered two chicken Parms and a simple plate of pasta with marinara for our six year old. Within an hour of leaving we all were violently throwing up our meals for the next 12 hours. The next morning our stomachs were settled after throwing up all night. My daughter had to miss school and my husband and I had to call out of work.I called the restaurant to politely request a refund where Brian told me that I could have gotten sick from allergies. I’m sorry but allergies don’t cause you to throw up bile.After explaining that no one in my family has food allergies, he told me that there’s nothing he can do for me and referred me to another manager. He did not give me her number. He instead gave me her email. When I emailed Caila, I left my phone number and she sent me a reply email reiterating the same exact thing that Brian said.It wasn’t okay. They didn’t even seem concerned or apologetic. Just felt more so defensive. I had no intention on writing a review and had every intention on returning, I just wanted a refund for the inconvenience and for my entire family getting food poisoning. Even a $25 gift card or something would’ve softened the inconvenience just a little. It was just really unprofessional to be completely honest. To have regular patrons get food poisoning and to tell them feel better it wasn’t us, is completely absurd.That aside, the atmosphere is still wonderful, and the food is good for the price.Unfortunately, this past customer service experience will not have us coming back and we will be relocating our bridal shower to a different location. If we were to have an issue with the shower, and not be helped, then that would be unacceptable beyond three entrees.
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March 2024 by Antonio Trav
Awesome atmosphere! Authentic Italian
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March 2024 by Figen Ceceli
It's a friendly local place with good prices and good food.
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March 2024 by Jessica Etezady
First time visiting Pietro's. Food was good. I had salmon with vegetables, which I thought was very tasty. My husband thought his eggplant parmesan was fine. The wood fired pizza smelled amazing, and I would like to go back to try it. We ate at the bar and the service was friendly. The place was cute, but lots of kids. Great place for families, but if you're looking for grown-up time, it's not our first pick.
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February 2024 by Marie C
Nelson is definitely the best ?
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February 2024 by Brendan Fullam
We had a small event here. The staff was extremely accommodating and the food was great. Wonderful experience - highly recommend!
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February 2024 by MaryG
Pietro's is a go to place for us because we know we will always have an enjoyable time. The food is great. The manager and staff are warm and friendly, always wanting to accommodate. The atmosphere is comfortable. This is a special restaurant that we have been going to for years. Thank you, Pietro's.
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February 2024 by BarbZ
Fourteen of us (ages 7 to 72) came to Pietro's to celebrate a birthday. Service was attentive and friendly. Everyone found something they liked to eat. Food came out as ordered, at the proper temperature, and tasty. Second year doing this ... and we will be back again!
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February 2024 by Merlee
As always our dinner was delicious....ALL 5 of us agree! the martini? YUM Fresh bread? pleasant welcome and service? Perfect! Every seat taken..conversation? almost impossible to communicate BUT good for them on a Saturday Night. Look forward to the Spring to again dine outside.
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January 2024 by Drew Hoffmann
Amazing food. Great service. Great environment. Check it out!
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January 2024 by LJKJ3
We met friends at Pietro's for dinner. The salad and pizza were great. The guys were not impressed with the chicken Parmesan or the meatballs. The server was excellent and we appreciated being seated in a booth which was cozy. We will return and try some other menu items—hopefully better than the meatballs.
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January 2024 by naomiindevon
We had a wonderful evening. Doing the BYOB Mondays is such a great idea. We had a table for 15 that ended up being 9 and it was still reasonable!! Our server was very attentive and very nice .Food was great!
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January 2024 by #becausedan
Our place for pizza. Great atmosphere, decor, adult beverages and pizza. They have other dishes such as branzino, crispy calamari, salads, and desserts.
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January 2024 by JessicaR
We love Pietro's, the salads are amazing and huge. We take our two kids and they love the food. The servers are great- so friendly and helpful. It is sometimes loud, but on our last visit, it was more of a low hum to the room. We will definitely return.
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January 2024 by Flyerfan
An old friend and I had a very leisurely lunch at Peter's and the food was great (love the cauliflower pizza), but the service was phenomenal. Appropriate without being obtrusive or pushy, and best of all we sat in a quiet booth for 2.5 hours without being disturbed! Would definitely return.
