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December 2022 by Jeanette Rawls
Ordered a watch in October still have not received it and it is now November 25. I emailed three times no response. I called talked to a lady name Sharon. She said she would send me an email to let me know when watches will be in. That was a week ago still nothing. I ordered a shirt same time but watch did not. I do not think l will be doing business with this company again.
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July 2019 by Gregory Endl
I received my Vietnam commemorative ring 06-11-2019. It is a beauty,and I'm 100% satisfied with the quality. I'm a proud Vietnam veteran and a blessed survivor. God be with the guys that did not make it back home.
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June 2019 by Ann Wyllie
I purchased a special knife for my husband's Birthday. It took almost 6 weeks to receive it after I sent an inquiry asking where it was and when I might expect it. The knife arrived and his name was spelled wrong. I have purchased from them before and I am really disappointed in the sloppy service.
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May 2019 by Ron Pugh
Just received my Vietnam service ring. Worth the wait. Outstanding !!
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March 2019 by Cindy Donatiello
Fantastic customer service! We ordered an Army ring from this company. It is BEAUTIFUL! When I ordered it as a gift for my husband, they were very clear with me about the time frame. It was too close to Christmas, and they told me it wouldn't be there in time for Christmas. I appreciated the honesty. My husband wore the ring for a couple years, and he lost the stone on top. We called the company and found out how to get it replaced. Then the ring got lost in the mail. When we called the company, a couple different times as we were tracking it in the post, they were right on top of it. They had a record of each time we talked to them and exactly what was said. The ring eventually showed up at the company, they fixed it and sent it back. Beautiful job! To me, the wonderful thing - besides the ring being just as beautiful as it is in the ad - is that the customer service at Veterans Commemorative is the best I've had in a long time. They are right on top of everything and keep fantastic records! I'll definitely buy from them in the future and would recommend them to anyone.
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February 2019 by Cindy D.
My husband and I have been so impressed by vetcom.com. The ring we ordered is beautiful. The customer service is outstanding. We damaged the ring, and had to send it in for repairs. Every contact we had with customer service was great! They are respectful and friendly. They keep fantastic records. When we called, they could pull up records showing exactly when we called before and what the conversation entailed. That's something you rarely see today. We got a ring commemorating my husband's service in Desert Storm. It includes the Army logo, the Desert Storm badge, and his Bronze Star. The ring is every bit as beautiful as the pictures. I think their work is great, the prices are reasonable, and I'd recommend them to anyone!
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August 2018 by Alice Jenkins
This company is a joke. I ordered a watch on easy payments. The company charged my card for the first payment and shipping on that day. When I received the watch I literally had to put the pieces back on the watch. Then the company charged me for the second “monthly†payment only ten days later. The third “monthly†payment one week later and then the final “monthly†payment two days after that! So all the charges were done within the same month! What's the point of “easy†pay??? Be careful!!!