Aaron's is a rental business known for its range of furniture and appliances. While some customers have reported experiences with rude staff, many others appreciate the helpfulness of the employees. One delivery person, in particular, received praise for his politeness and strong work ethic during a washer and dryer delivery. Customers note that Aaron's offers name brands like Lane, HP, GE, Simmons, and Samsung, making it a viable option for those on a limited income. Despite some criticism regarding communication and product details—such as missing dryer hoses and installation services not being listed online—Aaron's has built good relationships with long-term customers. Many find the rental process manageable and the prices generally lower than higher-end stores. Overall, while there are concerns about customer service, the business is recognized for its helpful staff and affordable options for home goods.