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January 2024 by Mariam Hernandez Quirindongo
The staff is super helpful the place is spacious and clean
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January 2024 by Deloris Randall
I moved to Maryland and everything was well until my run in last year with I am guessing was the storage manager. I did not like her attitude, I did not like the way she spoke down to me. There was information not given when I first received my storage and I was trying to explain this to her. She was very rude. If I had the time and a place for my things I would have took my items that day. But I was in town on assignment and did not have time nor place for the items. So, because of her attitude and behavior this would not be the first place I would recommend to my family or friends for storage. How you speak to people and treat people places into the entire experience. The storage area and place was not an issue, but the attitude of the manager was.
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December 2023 by Koolaid Cottle
Ms. Mackenzie and Mr. Daniel was every of Concerned about my Need for me. Which was very Appreciated by me and my family. Thank you again for everything ?
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November 2023 by Vanessa Hernandez
The process of renting a unit was simple. Moving out was super easy too. I wish all storage units places were like this.
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November 2023 by Lynn Malone
Customer service very helpful, storage units clean. Grounds kept clean and tidy.
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September 2023 by Christina Koch
It was an extremely easy online experience. Within 10 minutes, I had my unit paid for, signed for and had all the information for the unit (number) and gate code.
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August 2023 by Morgan Steiner
I only just started renting my storage but it is very clean the assistant manager was very nice he helped with all my questions and the price isnt bad at all i will definitely be recommending storage sense to anyone i know looking for a storage facility
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August 2023 by Javier Lopez
The storage unit I got had sand and bugs all over the inside the whole spot I was in look dirty and abandoned to be honest they should charge $30 a month for it and give the first month free cuz its disgusting
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July 2023 by Hope Epp
They were great for the two years that I used them. Never had an issue or complaint on them.
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July 2023 by Shikima Gordon
My dad told me to leave this review: Danny is an amazing guy! He was nice to work with, very understanding and very accommodating! I will be recommending this location to my family and friends.
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April 2023 by Tamara Candelario
Wanda is a beautiful understanding women. I'm glad we were able to deal with someone in charge with a heart. The storage units are clean & she gets everything ready for you the day you have to move in. She always gets back to me on any situation. I would refer this place to anyone.
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April 2023 by Carissa Neely
Manager is extremely rude, my fiancé and I have been trying to figure out why the payment didn’t go through. When trying to explain we have been back and forth with corporate trying to get ahold of someone in the office. They never answer the phone here and she is so rude! Manager has no customer service skills and needs to find a new job. For four days we could not reach anyone at this office. They don’t return calls and didn’t until a district manager got involved. Storage sense as a company is wonderful. I am a long standing customer and I am happy with my service. But the service he encountered over his unit was so bad I had to warn others. Fleetwood has always been great. It appears the problem is only with the Reading manager.
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January 2023 by Lisa Cruz
I would Highly recommend this business they were very professional and very quick to responds and questions and great rates on storage units ! I would definitely use their service again and Highly recommend them to Family and friends ...
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January 2023 by Deity Kreiser
Came in for pricing. Best customer service ive had in years
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October 2022 by dominick toretto
My experience with storage Sense has been great the personal at this facility are very kind and caring professionals who take pride in there work they are very easy to work with and they are always there for assistance and to answer questions it is very easy to rent a unit and is a quick and fast process they also have a referral program that is really cool if you refer a friend you get a discount from your rent which is a awesome idea overall I’ve been more then happy choosing this facility to store my belongings I know my stuff is safe with them also this is one of the only facility’s around with 30 foot units and vehicle storage is allowed I personally fully recommend storage sense its very convenient and the property is secured oh and I forgot to mention that they put brand new roofs on the storage facility and there are no more leaks from the previous facility owner if you need to find a place to keep your belongings safe storage sense is the place to go