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February 2024 by Rick Ransier
Clean, well-lit. Roomy aisles. The recent online coupon function in the mobile app is wonderful. You can search for coupons before you leave home and list them on your phone, or you can check for them in real time when you show up. They move items around from time to time so some searching may be required even if you go regularly, and the signs at the end of the aisles are usually only on one end, not both. Restrooms are up front. Often only 1 or 2 registers are manned, the rest is all self checkout.
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February 2024 by Tj Seabron
Hello.. Im a new member and recently just started going to Bjs. Yesterday after shopping and paying for my items I became faint. Angie a staff there helped me and I am forever greatful. She stayed with me until my aunt was able to come for me. She even fanned me, brought me water and a snack as I was sweating, dehydrated and confused. She also assisted with putting my items in her car as I was not able to drive myself home. I hope she sees this and you guys show her appreciation for going above and beyond.
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January 2024 by Teri Schilling
I have been a BJ's member for years and always loved it. However, today I went to pick up my order. First of all, the young man did not put my order in the basket, he THREW THEM IN, one of the bags ripped. I had asked him if he could help me load them in my car, as some of it was very heavy and I'm not young anymore. He said he couldn't do it, he had other things to do, and then he walked away. I took my things out to the car and loaded them myself.
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December 2023 by Mitch Martinez
BJs is one of two local, huge, bulk item, box stores.They have almost anything you could need or want - clothing, food, bed mattresses, small kitchen appliances, holiday decor, TVs, office supplies... Whatever is on the shopping list.My general observation is that you can get some occasional deals but the appeal is probably much more about the convenience for really stocking up on items.Don't need just one? You need a pack of 30? BJs is a great solution.The store is clean. Ample parking available. Their own branded gas station is right there. Wheelchair accessible automated doors. Handicap parking. Friendly staff.They have a lot of self check out stations when paying.No complaints about this BJs. It's good for when you need something.
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November 2023 by Mitch M.
BJs is one of two local, huge, bulk item, box stores. They have almost anything you could need or want - clothing, food, bed mattresses, small kitchen appliances, holiday decor, TVs, office supplies... Whatever is on the shopping list. My general observation is that you can get some occasional deals but the appeal is probably much more about the convenience for really stocking up on items. Don't need just one? You need a pack of 30? BJs is a great solution. The store is clean. Ample parking available. Their own branded gas station is right there. Wheelchair accessible automated doors. Handicap parking. Friendly staff. They have a lot of self check out stations when paying. No complaints about this BJs. It's good for when you need something.
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November 2023 by Diane G.
I do curbside pick up
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July 2023 by Brandon W.
Always a great shopping experience until you go to check out. The older redheaded women "working" the cashiers was very rude and lazy.. her counter parts were equally doing the bare minimum... Always a terrible time trying to have the smallest of customer service
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July 2023 by Tom Bux
BJs is ok, but if you go in comparing them to Costco, you'd be disappointed. This caters to a different demographic, but is still pretty good.This tends to have many more name brands, and many of the brands and things they have overlap with ALDI of all places. Is a lot of cases they are about the same price, or slightly less. Some more.Where you can REALLY save money is on things like laundry detergent, dish soap, paper products, etc. Also fresh meats and dairy is great. They have FAT BOY ice cream!!I really really DID NOT LIKE the self checkout. It kept asking us to put the item back into the bagging area. It was really getting frustrating. Also, I found no way to weigh and pay for my cantaloupe, so I left it there.They REALLY need to fix their self checkout.I went to get a drink at one of the vending machines out front, and I was grateful they had sparkling water (Perrier) in the machines, but I had a hard time getting them to work.
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July 2023 by Eddie P. Brown
I and/or my family have been a member of BJ’s since their door first opened. I am obviously bias, because I met my partner of 17 years from the Reading Store, therefore - I am loyal and indebted. But if you want bulk, the prices are good, but - Walmart is better in overall price, and product quality is better at Costco. The low gas prices is what kept me, but - Sheetz of late has been beating and dominating BJ’s! Also the opening of two Grocery Outlets in Muhlenberg & Shillington, several Aldi(s), and a Lidl, and of course my favorite Horning’s, is quickly undermining BJ’s without the need of bulk. The competition is fierce, and I am very surprised the store has lingered and not closed. Not having a food court anymore, is also a huge strike against it. Also many old familiar faces have disappeared, and I think regretfully we will be ending our membership in the foreseeable future. With regrets, because there are a lot of fond memories. Thank You for reading. Chow! Peace & Love! Eddie
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June 2023 by Julie J.
They have been advertising a $20 deal for membership. I asked the manager about the $20 deal, and she said I had to have a coupon for it. She refused to give me the deal, and she didn't even try to think of another option. She could care less about getting new members evidently and I can care less about ever shopping at BJ's.
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May 2023 by Jim H
Great prices and deals . Great gas prices also, and awesome prices meat. Love Bjs.
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May 2023 by Joe Marino
As long as I live, I will never step foot in BJ's again. I tried to cancel but they continued to bill me, even after three letters and two phone calls. Every month they added interest to my bill and totally ignored my letters.Beware of them! They are crooks!
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May 2023 by G Trievel
Getting more selections all the time and also affordable.
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March 2023 by Ruth Hernandez
Great customer service at checkout and curbside. I love the addition of the self checkout lanes, helps facilitate checkout. Any issues I’ve had, management has helped resolve it.
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February 2023 by Instant Party32
Worst store I ever ever been to, no cashier, faulty self service and rude associates. The manager was worse than the associates, I think that he even sent one associate to antagonize me because I was complaining on how horrible it was to use the self service, every time I will scan an item the belt will return it causing the associate to come and help, it took me forever to scan all my items.
