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February 2024 by michael hawk
My service advisor Edgar went above and beyond when my car was in for service. From taking care of the recall work, to dealing with the warranty company, he did it all. This was the first time dealing with BMW of reading and I will definitely take my car there again. In fact I’m dropping my X5 off today for preventative maintenance. I have no doubt it will come out good as new.
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February 2024 by Ravneet Dhillon
We had a great experience dealing BMW Reading, Andy is very nice and patient, thorough gentleman and a professional, Throughout our buying process he had empathy as we traded our beloved SUV for BMW, We were teated well and we look forward to many great years of Happiness.
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February 2024 by Larry K
I appreciate that Kerrie and Ed in service keep me inform as to the progress of service work being done
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February 2024 by Josh Lessig
I wouldn’t recommend this dealership to anyone! Even if your local do not go for any kind of labor. I specifically told the girl at the counter if the time to fix my radio exceeded over 2hrs to stop. I was not paying over 300$ to get my radio fixed. They then proceeded to spend 3hrs fixing my radio, and it was a fuse. They charged me 385$ to replace a fuse. They also then tried telling me i needed an alignment and was very consistent on me getting my car aligned, obviously i refused. Again do not go to this stealership.
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February 2024 by Lori Taliaferro
Absolutely the best the experience ever! Rob Koch was the best sales person I've ever encountered. His expertise is second to none, and you will leave there feeling like you made the best decision!!
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January 2024 by Carolyn Bamberger
We've been customers for over 10 years, and always have a very positive experience from purchase to vehicle service. We appreciate the great customer service, and many thanks to our service advisor Kerrie. Very happy this dealership is in our community!
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January 2024 by Bunyip W
As always, Kerri Hummel in service looked after everything perfectly.
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January 2024 by Desiree Fermin
I have had such an amazing experience with this dealership. Friendly, efficient and honest. The staff is wonderful and helpful, they have treated me like family and do not nickel and dime you.
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January 2024 by Tyler V
Ethan, Angie & the rest of the staff were fantastic. They made the process seamless with vary minimal up-selling.
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January 2024 by Donald Carter
Great Customer Service and my RepresentativeKelly Parker is knowledgeable, and always patient and detail oriented
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January 2024 by Darren Rachman
Edgar in the service department is very easy to work with and does an exceptional job!
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January 2024 by K M
Just had a great experience in the service department. Kerrie is all about customer service! All my concerns were handled and taken care of. Highly recommend the dealer.
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January 2024 by Stella 2019
My husband and I went to two local BMW dealerships in NJ and one dealership by his work in NJ. We had extensively researched and formulated a fair number that we were willing to pay for a new 2024 premium package X3. All three dealerships built our vehicle online. One dealership wouldn’t even negotiate from the MSRP of the build . Another dealership told us we were trying to steal a vehicle from them and the last dealership did negotiate but not in total good faith. How did we know ? When we were introduced to the deal man himself Quentin O’Brien. He was able to get our X3 for a price that shattered what we originally thought was OUR fair price. From there we were introduced to the rest of the BMW of Reading team who were the constant professionals. Most importantly the deal remained the same throughout the process of our X3 being built. We believed there would be no way our deal would hold due to the tremendous savings Quentin was able to obtain. We were waiting to hear your vehicle is ready but …. the price has changed. That did not happen. BMW of Reading honored our AMAZING deal! Angie was so detailed oriented in her e-mails regarding the breakdown of finances and DMV questions. Ethan followed through on all the logistics involved as well as navigating every detail in our X3 for pick up. His calm soothing demeanor was such a breath of fresh air. One last shout out would be to Eric. All I can say is my wife owes you a box of diapers or maybe two boxes ! If you want a dealership that is willing to give you a fair price (or BETTER as in our case ) and treat you with respect you must visit BMW of Reading. We drove two hours to make this deal and it was worth every mile! We will spread the word here in New Jersey that if you need a BMW do not waste your time in NJ, BMW of Reading is the only dealership you need to visit.
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January 2024 by jeff bergman
An Overall Excellent Experience. Thank you Ethan & Angie for the very professional and efficient service!
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January 2024 by Jason Muraczewski
Absolutely the best dealership around! Eric and Dave are fantastic to work with. BMW of Reading offers top quality sales and an enjoyable purchase experience. Their service is unbelievable and I doubt there are any other dealers that can compete with what they have to offer. My 4th purchase and will continue buy and send everyone I know their way.
