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January 2024 by Alissa Smith
Deeply disappointed in my most recent visit, and at this point all of my visits to this store. This was my second or third time shopping at this store, specifically the Jewelry department and to have been blatantly ignored by the jewelry associates when I was interested in seeing a piece of jewelry was incredibly disappointing. The same associate has always worked the jewelry counter since my first visit. She is an older white woman with short grey hair cut into a bob with bangs. She also usually wears red nail polish. On three separate occasions I have stood at the jewelry counter and waited for service. She’s never once greeted me, or let me know she’d be with me. What she has done however is walk right past me, look at me and then look away, help someone else that walks up, or leave the jewelry counter entirely. The first time I visited this store I spent over $400 at the jewelry counter and the ONLY reason I was helped by her is because she had already passed by me a few times and I guess she could no longer make it look inconspicuous that she was ignoring me. However, during my most recent visit she walked swiftly by me, intentionally trying not to make eye contact and left the jewelry counter completely. And I hate to say prejudice has a part in this but I believe it truly it does. There was also second associate working the jewelry counter, a man, who from what I remember seeing on his name tag was named Robert. After waiting for over 10 mins to be assisted, watching him fuss with something behind the counter… he reluctantly asked if I’d like to see something. No greeting, no eye contact. He made me feel as though I was a nuisance he needed to quickly rid himself of. The entire experience was a shame. Before I was even born my mom worked for Boscovs for over 10 years and knows Mr. Boscov personally. I’ve truly grown up shopping at Bosocov (Plymouth Meeting) my entire life. And to have had repeat experiences of being blatantly ignored for service or given the bare minimum most likely because I am black is just sad and dishonorable for this department store chain. I’ll make it a point to stay away from here being as though I am not welcome.
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December 2023 by J Buck
I have rediscovered Boscov's. With many stores not representing the populous well, Boscov's continues to treat everyone the same.I now have a charge card and enjoy the specials they offer. They seem to be big into supporting the community.
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November 2023 by Tracey Noll
I was trying to find one item but it was not where I expected it to be in the store. A gentleman that works for Boscov's stuck with me until he tracked down the item for me! Made my day.
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October 2023 by M. S. Lewis
Good selection of clothes, only complaint is that the sale signs are rather deceptive (most things are ALWAYS "on sale"). You can definitely get some great deals on quality clothing though!
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October 2023 by Moñe London
The employees never greeted us once. The only thing they said to us the entire time we were shopping was “are you ready to check out?” It was giving very racist. We watched them greet everyone else. The people in the furniture section were literally sitting there . I’m only giving 2 stars cause the sales were poppin’
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September 2023 by Norm Castor
Went on Labor Day and a lot of great deals. I purchased a pair of Fila sneaks, athletic shorts and a Philly Football tshirt for 30 with labor day discountStore is always clean and well staffed with plenty of parking
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September 2023 by Matt Brown
A rare, free-standing department store. Great place to go for men's clothing, candy (they still have a candy counter), housewares, and gifts.
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July 2023 by Gene Bell
I went to Boscov's East today for pants, jacket, and a shirt.There was a large selection of cloths but most of the cloths were size 32 to 36 with short inseams, mostly 30" I tried on a pair of pants and shirt. I did not like the fit of the shirt, so I went out to get a smaller one only to return and find MY CLOTHS WITH MY CAR KEYS IN THE PANTS WERE GONE!I asked the 3 associates if they knew anything about them?One of them said he put the new cloths back and threw my cloths in the trash. I recovered them from the trash and my car and house key were still in the pocket. I kept my wallet and phone in my shirt pocket with. Yes, I should have never left anything out of my site, but I NEVER expected to have them put in the trash. I was not far from it, and there were 3 employees there. I was informed that people swap cloths and steal the new ones, so they just go in the dressing rooms and dispose of anything in there, with out considering some one is using the dressing room. The do not have locks or an "in use" sign. The 3 people at the counter next to the dressing room never even knew I was there. That's how little attention I received while there. I attached a photo of the trash can my clothes were put in. I only saw one other person in the store and I saw 8 employees "so I thought my cloths wee safe". NONE that approached me to offer help as they stood there talking to each other.
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July 2023 by Corina Allgood
The woman in the shoe department was AMAZING and so helpful with my child who has adult size feet. The man who works in the men’s department however deserves a zero. When looking for colored socks(again for my child with adult size feet), he said, “men have REAL things to worry about instead of fashion”.
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July 2023 by Gary Mendez
A man that works the men’s department named Dennis. Fantastic man. Got me into a very nice suit and spot on measurements.
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June 2023 by Oubliette
They should bring the sporting goods department back. Otherwise nice place.
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June 2023 by carolyn piech
They own the shopping center in reading and allowing a pet store to open selling puppies from puppy mills and don’t care just about the money. Poor puppies arrive dead and the ones who survive end up in small cages.
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June 2023 by Debra Mallory
It's so awesome to know that you have people who are so caring and kind at the candy area l had the pleasure of being waited on my Kimberly l haven't experienced kindness from someone that work in retail. I also had contact with a employee name Kathleen they were awesome it's nice to know that there are wonderful people that work in retail l truly appreciated both of them.
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June 2023 by Pastor Tracy Mallory
Kimberly on candy and Kathleen assisted my wife and helped us out. Kimberly showed me where to get my military discount. We were able to find something for everyone. From Pop Pop to the grands. We really did Boscov's today.
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May 2023 by BUBBA Mower
The first day my son and I went to look for a suit for his Senior Prom we were greeted by a very nice guy named Dennis in the men's department. Even though he was clocking out for the day he quickly got us some stuff to get started and told us he would be in the following day at 1pm. We agreed to look at some stuff and come back. Well day 2 was much different. We arrived and located Dennis. We stood there for 15 minutes before he even acknowledged us(we were standing directly in front of him). When he did ask us if we needed help we told him that we had left some items with his coworker and we were hoping to get his expertise in sizing and stuff. He couldn't be bothered, he retrieved our items from the back, said have fun at prom, and went right back to laughing and joking with the female coworker he was talking to when we came in. Time to find another suit store.
