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“I have been coming here for three years and this has been one of the best customer service reps I have ever dealt with thank you very much Avis for all of your help gisel is phenomenal and very efficient”
“Unfortunately there were no cars available even though I had made a reservation. Very annoying. However, the staff at this location went above and beyond trying to find me one and even ubered me to the closest one with a car. They really wanted to help me and I appreciate that so they get 4 stars because you can see they cared. The inventory is beyond their control.”
“Always have had quality service from Rentschler's, and have been taking my vehicles to them for over 20 years! Brian will do his best to find the best parts at an affordable price, and will offer choices, when applicable.”
8AM - 4PM
5045 Pottsville Pike, Reading
Car Rental
“I’ve been meaning to write this review for a while but let me say the one worker here is phenomenal. I believe her name was samantha but I could be totally wrong. This girl went absolutely above and beyond for me. Let me start from the beginning. So I was supposed to go enterprise but my gps brought me to hertz. As a girl who knows nothing about this stuff, I didn’t think anything of it. I then noticed they were closed but Sam came out to me and asked if I needed help. I explained the situation and even tho she could have gone home, she decided to stay and help me as she could tell I was a lost young girl lol. Now enterprise was set up for my rental but I decided to just use hertz as she said it would be a quick change. She then called them and even the insurance companies for me to get them to switch cuz I did not know the claim number but she went above and beyond to figure it out for me. All through this, again when she could have went home for the day, kept the most positive and nice attitude all while going above and beyond for me. I am so happy I accidentally showed up at hertz instead. You guys have gained a customer for life now. I will forever be grateful for her.
Edit: after reading other reviews maybe it was Stephanie, I just know it was a S name and she was absolutely wonderful”
“Anyi is one of the nicest people you will meet the rest of the staff is awesome very professional I have been dealing with them for years and have found out by going to rental places this is by far the best”
“Nice staff, process was easy - only gripe was they gave us a Prius which was absolutely annoying to drive compared to our normal vehicle but, for the purpose, it worked.”
“The rental experience at this location is fantastic. Gisel has fantastic customer service skills. The rental experience is quick and easy. I recommend renting from this location.”
“We got much better service here than other Enterprise locations in the area. Our car had been rented out because we showed up an hour later than our reservation time, but they switched us to a minivan at no extra cost-- normally double the cost. It was nearly brand new, and was a very nice model. The woman at the rental desk was friendly and helpful.”
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“Truly an amazing car buying experience. From start to finish this is a business that truly cares about their customers. I recently purchased a Ford Ranger from Rich and his team. Rich went above and beyond to accommodate me during my car buying experience. He is genuine, trust worthy, and full of class. The world needs more people to run a business like Rich. If you read this review, you made it to the right place. These guys will take care of you. Do not hesitate to patronize this business, you won’t be disappointed. 100/10 experience, nothing but the best of intentions for their customers. Thank you Rich for my dream truck!”