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March 2025 by Reinaldo Medina
Wish I could do 0 Star to this location. I always order from the CVS on Penn Street but Today I had go to the N 11th St location. I order online and after I go pick it up like always. The young lady who was at the register today February 9th around 1230 pm. A young black lady. She was very unprofessional and very rude to the customers and to me. I order 2 different orders and she didn't bag my stuff. I asked her to please do and she told me that she was kind of busy. I said to her that every single item which I paid for should be bag up and label. After I told her to please do. She gave me an attitude and a very nasty look. The next client after me had a misunderstood with the young lady also because she didn't want to assist her either. I believe that the young black lady was having a bad day because she had a ruff night. I been a CVS customer for over 30 years of my life and I had never been mistreated by any CVS employees like today. I will never go back to this location again and if any managers get to read this review please contact me. My email is available right on Google reviews.
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November 2024 by Vohwl •
Very friendly, and quick to help in the pharmacy. Thank you
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September 2024 by Lex
After working a 12 hour shift one does not have the energy to go inside and get their medication. I went through drive-thru since my feet are legit throbbing. I had got there around 8:15, and not one person came up to the window in the 20 minutes I waited. When I finally decided to leave I only seen 6 cars in the parking lot, 2 which just had JUST pulled up and weren’t out of their cars yet! Terrible service, like what’s the point of having a drive-thru if it’s not going to be open. 👎🏼
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June 2024 by Reviews by P
Don't bother calling. They won't pick up.
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June 2024 by Willie Holt
The pharmacist that stands out the most to me is maher Hussein. He a great person to our cumintty. Please help us keep good people in our area.
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May 2024 by Rhina Alvarado
Unsafety parking lot.
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April 2024 by Emily Bautista
If I could rate this store a 0 star, I would rate it a -1. This store for a while now has been so understaffed and the people who do work there noticeably do not want to be there. I called the pharmacy and was placed on hold just for them to never come back on the phone . They very well were going to leave me on hold until I hung up I had to go inside to see them literally ignoring my call on purpose. There were no customers in the store. They close their drive through window whenever it’s convenient honestly this store would better serve its customers if it was just closed and people were redirected to another CVS that cares about their own jobs as well as the customers. Nobody wants to deal with “ I hate my job” no matter where you go. You work here now treat me with respect finish the job !!!
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April 2024 by Monica Stufflet
Waited on the phone too long. The only reason I hung up was because I had to go to work, and this is the only CVS that has the right dosage of my insulin in stock.
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February 2024 by Stephen H.
Dysfunctional pharmacy, but generally friendly staff.
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February 2024 by Elizabeth Keller
This is a multi-billion $ national company that can't figure out how to schedule break coverage, takes weeks to fill their prescriptions, doesn't process insurances right, 45 minute wait lines and never ever picks up their phone- and which I am now forced to return because the insurance selected by my employer will only cover if I go thru MedCo's pet pharmacy. This should be illegal, but I'm sure MedCo has paid off someone to be sure it never will get noticed.
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January 2024 by Kennedy Amarante
They accuse me of stealing, while I was just waiting for my daughters medication to be ready.
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December 2023 by Susanne Lebron
They need a better system for the pharmacy! The wait is ridiculous, I had to get in line twice due to the lack of efficiency.
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November 2023 by Claudia Zavala
I just bought medicine for my nephew and the cashier threw them at me ?♀️if he doesn't want to work he shouldn't do it ?♀️I don't have to deal with his bad mood
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November 2023 by Marie Remy
The friendlyness ,the product are good qualities always makes me wanna to go back to cvs ,the extra care saving is a big deal!thanks.good place to shop!
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November 2023 by Mel Whitehawk
Nobody has answered the phones for even doctors and insurance providers.
