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March 2024 by kylie hoffman
I don’t even care, this is the best dunkin in the Muhlenberg area. They snap everytime on my butter pecan iced coffee. So consistent here!
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March 2024 by Orchid
I never write reviews for places but I’ve had too many unfortunate experiences here not to. It’s more times that I get my coffee made wrong than right. It’ll even say it correctly on the receipt but it’s made completely wrong. And they’re constantly out of things, again, more times than not. I don’t know if it’s management, because the workers are typically friendly. But something needs to be improved.
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February 2024 by Linda Cucinotta
I can't thank the young man for helping me and providing outstanding service. He made my
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January 2024 by Mel Robertson
So this dunkin has always been in a problem in my life. So my man and I first learned about this dunkins problems when we pulled through the drive through i asked for my normal dunkin order. A strawberry dragonfruit refresher and a turkey sausage egg and cheese on a croissant. The girl tells us shes not making food today i asked why not she said because she doesnt feel like it. So my man pulls around and tells her she cant do that. She proceeds to yell at my man and tell us she can bc she a manager. Long story short we called corporate filed a complaint they contacted the store the store manager called me saying she was not a manager and that i will get my whole meal for free next time which i never did bc i never went back. On top of that i have been doordashing dunkin for a little bit now. I didnt realize till today thats the dunkin they werr going to. My order is ALWAYS incorrect. They opened today at 6 when i ordered at 615 when dasher got there at 620 they said they are out of apple and orange juice. HOW? You just opened. So i told him forget it and ill just get my money back then when i got my order my croissant sandwich egg was undercooked and my croissant was hard as hell. I was so mad. They are lazy and dont care about their job or peoples food. So i will not be ordering through doordash again since i know where its coming from now!
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January 2024 by Heiddy Cedeno
I don't know if they are running out of ingredients but ordered a MEDIUM Matcha latte and the cup was filled 3/4 of the cup. Not the first time its happens either.
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January 2024 by kimmi g
Employees not friendly at all at this
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December 2023 by Gabby Schaffer
Ordered a bagel with cream cheese. This bagel hardly has any cream cheese on it and you PAY EXTRA for it!! Who eats a plain bagel with nothing on it? Morning ruined.
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November 2023 by MaJuana Mayo
So disappointed in this place today. I decided to go inside to order because the line was so long at the drive through. I figured it would be faster since I was literally the only customer at the counter. Seven minutes passed and I was never taken care of. One guy asks another female worker to help me and she responded... give me a minute. I proceeded to ask her whether they take orders for people inside the store. She says... "yes but we're busy". Clearly, they had no concern for a customer standing right in front of them. If they weren't going to pay any attention to customers in the store then they should've locked the doors. I walked out and will not be returning to that location.
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November 2023 by Kameryn Ernst
this dunkin is horrible, i go they have no hashbrowns, out of three things i ordered all they had was the coffee. the staff is rude as well. she said she could give me a refund or something else on the menu and i said okay so what can be replaced for hashbrowns, she states nothing, well you shouldn’t have said that then haha.
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November 2023 by Shawn Kratz
Every time I come here I go through drive-thru. If I have to order any hot food, it takes them 20 minutes to make it and bring it out.
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October 2023 by Em Eisyer
I got a mobile order, and my sandwich was forgotten, so we went back through the drive-thru to pick it up. We were asked to pull into a parking spot so they could make the sandwich and bring it out. We ended up waiting over 40 minutes before I went inside to ask about the sandwich and walked into to employees yelling at each other about who was having a worse day. I did eventually get my sandwich, but when I opened it to eat it, the bun wasn't even on top. To top it all off, during this whole ordeal, the store wasn't even busy. The most traffic I saw was 3 cars in drive thru at once, and when I went in, there was only one customer besides me!
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October 2023 by curtis makowicki
Forgot my friends order making us wait 20 minutes. DD corporate also unhelpful. Just go to WaWa next door for better and faster
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October 2023 by Laly Kondraski
Clean place and friendly staff. Definitely recommend.
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October 2023 by Julissa Banks
THE WORSE ! The young ladies here just go on and on about their personal lives. The drive through line was completely packed and they had messed up several orders. One of the workers decided that they wanted to go outside and talk to a friend in the parking lot while they other ladies were working then after she came in and proceeded to talk to the others completely distracting them and telling them about what man she’s with. I waited in line for nearly 20 mins for 1 coffee that wasn’t even made right. This isn’t even the first time time with the same ladies at first I let it slide but it’s a constant thing here at this location. They need better management and better training. one of the ladies were just sitting at the drive through window as well on her phone and taking orders which must have been the reason the everyone orders were screwed up. Just take the extra 5 mins and drive to the closest location.
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October 2023 by Kevin Shriver
Service was horrible...hire some people at least in the early