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February 2024 by Jennifer Sundermier
The service promised was delivered in the time they promised for the price I expected to pay. I always bring my van here because I can trust these guys to give me great service every time.
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January 2024 by Eric Fitterling
The team here never disappoints! Always friendly and don't overpush their products or services. My inspection failed for brakes and they let me do the work myself and bring it back to be verified and inspection complete. I've been other places where they would charge you for inspection twice. You can always get an appointment and their usually real quick with the work. Customer for life.
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January 2024 by Tamira Bolton
My husband and I just came from here today. They did a fantastic job! My credit card was frozen. If they only took ebt lol but I was crying real tears. We don't get paid until next Friday, they did everything to get the payment down to 0. How lucky are we to have them help us. I will be paying the amount back. Blessings to these men.
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January 2024 by Matthew Gilpin
Nice initially, but was advised to buy a Hyundai instead of an Audi when I asked if there were cheaper options than their 1-year alignment. Strange comment. I don't believe I should spend more on an alignment because I own an Audi. An alignment is an alignment.
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January 2024 by Brenda Snyder
OMG once again I go to Firestone with not one issue but several with my car. I was in tears they fixed my tire put new headlight in and told me why my check engine light is on. Without getting that light off I can’t inspect it. Unfortunately I do have to go to dealer to get engine light off but I know now I won’t get ripped off at dealer. These gentleman at Reading sight are always my hero’s. So ladies in distress go to Firestone in city. The best!!!!
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January 2024 by Tangen Camacho
I schedule my appointment online and when I got there they were not able to take my car and were calling to let me know so I can reschedule but they were able to fit me in.Place is kept clean and staff is very friendly.
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January 2024 by STRENGTH SKATEBOARDS,LLC
Good service
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December 2023 by Amanda “Munchkin”
If you only knew the trouble I have with 4 different garages over the past 2 years. Firestone on Penn, these guys took such good care of me and my car. The customer service was nice, the price I paid was very, very reasonable and the turnaround time was great. Thank you for making me and the safety of my car feel valued. I will definitely be back.
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November 2023 by Pillowzzz Box34
Expensive!! Went there to get a complete check and the prices are crazy! They told me I needed new rear brake shoes and tires in the back may need replacing due to cupping. So in total it would be $700 like why?! Other places are way cheaper.Went to another well known auto place and they told me nope. Rear brake shoes were not needed. In the back just needed to be cleaned and adjusted. Trying to take advantage and milk money I don’t have. Tires definitely needed new rear ones and going someplace else. Better and affordable. Thanks to that other spot I saved money. Customer service at Firestone is great but yall ain’t milking me for any money. Rip off. ??
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October 2023 by Rus Romanov
Derrick and Tim went above and beyond for me when my van was having issues. Highly recommend! Great service!Service: Auto engine diagnostic
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October 2023 by Sally Shumaker
These guys are amazing! I brought my car there before Labor Day because one of my rear tires seem to be losing air after I had just added air to the other tire. Another mechanic had found a nail and a piece of metal embedded in the tires but said that wasn't the source of the leak. Derrick and the other great mechanics at Bridgestone Firestone struggled with the difficult lug nuts on my car and spent extra time thoroughly checking my tires and resealing the tire on the wheel rim. He also fixed a wheelbarrow tire my mother had asked me to bring for them to look at. The cost was much less than I expected and well worth every penny. Thank you Bridgestone-Firestone for fantastic service!Service: Tires
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October 2023 by Jaleesah Walker
Amazing customer service through the phone and same day service. They called me every step of the way. Thank you.
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July 2023 by david soriano
Great service the only thing is there online system for appointments does not work so if you do a appointment online it will confirm like you had a appointment and when u arrive you don’t appear in there systemService: Tires
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July 2023 by Hey
Very bad service! I am so disappointed I went in for a simple service, and when I left my car was damaged, I called them to fix the problem, and it got even worse! They know who to take advantage of, and it is very sad to know that they Are scammers, and they take it vantage, certain individuals and they should be stopped.
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July 2023 by Mir Jim
Very bad service! I am so disappointed I went in for a simple service, and when I left my car was damaged, I called them to fix the problem, and it got even worse! They know who to take advantage of, and it is very sad to know that they Are scammers, and they take it vantage, certain individuals and they should be stopped.
