-
May 2025 by Johnny Worthless
Sarah is the best!!! Always great service!!!
-
May 2025 by Ryan
Sarah was ver polite and very resourceful
-
April 2025 by Gordon Lutz
SARAH IS OFF THE CHART !!!!!!!
WARM FRIENDLY HELPFUL AND
SUPER KNOWLEDGEABLE
SHE EXPLAINED MY 2 POLICIES
AND MADE MY COVERAGE EVEN BETTER !!!!!!!!!!!!
THANKS FOR THE GREAT JOB 😊
GORDON
-
March 2025 by Tracey Heltzinger
My 90 year old parents been with State Farm insurance for 50 + years. They’re insurance is $1600/ year an older car and they don’t drive but 50 miles per year. These people offered no customer service what’s o ever my mother calls and says I can’t afford this. They do nothing Stay away from this office they offer no help. Customer service is awful. These people don’t care. Source out and shop for your insurance So t go with a trapped corporate rate !
-
March 2025 by Joey Paretti
Highly Recommend for Comprehensive Coverage and Exceptional Service
As a business professional, I value efficiency, reliability, and transparency, and State Farm has consistently delivered in all of these areas. From the moment I contacted them for quotes on both auto and homeowners insurance, Sarah was incredibly responsive and thorough in explaining all of my options.
The policies they offer are comprehensive, providing excellent coverage without unnecessary extras. State Farm representative, Sarah is top-notch, always available to answer questions and assist with any claims, making me feel confident that I'm in good hands. Additionally, their pricing is competitive, and I’ve found their rates to be incredibly low and quality of the service was fantastic!
One of the standout features for me is the ease of managing my policies online with their app. I can quickly access my account information which is incredibly convenient for someone with a busy schedule.
In conclusion, State Farm offers a great balance of value, service, and peace of mind. I highly recommend them to anyone looking for reliable insurance solutions, whether for home or auto insurance.
-
March 2025 by Holly Rhoads
Sarah vallone exceptional agent . Very friendly and professional and explains everything and always smiling while I was talking with her and signed up with yous for car insurance. Thank you very much and State Farm 👍👍
-
March 2025 by Jim Kramer
Awesome experience very friendly and helpful
-
March 2025 by Wilberto Ventura
Best in Berks county!!
Being in the market for life insurance after unforseen situation struck in my household. I had the privilege of working with Sarah, a very kind and engaging agent who helped me on obtaining a better quote than I expected. Very consise when breaking down the finer points of their policies and the importance of life insurance. The service was wonderful and they made the signing up process seamless and comprehensive. I couldn't have asked for a better experience when navigating an unfamiliar area such as this. Thank you all so much!!
-
March 2025 by Bridget Ashley
My family has been with Frank Singleton for years now. For our home insurance and now my teenagers as new drivers.
The staff is great and knowledgable. Frank is out-going and friendly.
I ran into some issues with setting up my mobile app and the customer service was great. They did a conference call regardless of when it fit my schedule.
I am low tech and my kids are high tech and we all can work with the company to communicate and pay our bills.
I thoroughly recommend State Farm Frank Singleton for any of your insurance needs.
Bridget T. PA
-
December 2024 by Sky Groupe
We started with frank a couple years ago! Pete wrote our policy!! Ive had multiple conversations with franks front line in regards to why all my policy have gone up!!! As a client every time that man does a remodel on his building rates go up. Ive been told its state farm. I have spoke to other state farm agents and they’re all very wishy-washy. Now in November I received letter from my mortgage holder that my escrow was off 500. Why bc my rates went up again! His office never notified my mortgage company to make adjustments nor us as policy holders. On another note good luck getting frank on phone. He never gets on the phone !!!
-
November 2024 by Joshua Cutts
Frank has been so incredibly helpful. I’ve had something of an income crunch lately, and was prepared to take drastic measures to save - but Frank had some much better options up his sleeve that are saving me some money each month without sacrificing the coverage I was prepared to surrender. Very grateful customer here!
-
September 2024 by William Bruno-Falu
Hello,
I recently had the pleasure of working with Sarah, an exceptional insurance agent, who guided me through the importance of life insurance. From our very first conversation, I was struck by her kind and warm personality, it felt like talking to a friend I’ve known for years.
Sarah is an outstanding listener who truly took the time to understand my needs and concerns. She walked me through the process step by step, ensuring I felt comfortable and informed at every turn. I appreciated how she answered all my questions thoroughly and even offered valuable advice on considerations I had never thought about before.
Her expertise, combined with her genuine care for her clients, makes her an invaluable resource in the world of insurance. Especially being most of this can be done online at home or over the phone, I can’t recommend Sarah highly enough for anyone seeking guidance on life insurance or any related matters. Thank you, Sarah, for making this experience so positive!!!
I would also like to include Anjelica as I arrived a bit early meeting with Sarah. I was greeted by Anjelica and could just feel I was in the right place and her presence radiated kindness. Thank you for employing these amazing women.
-
June 2024 by Alice Richards
A great place to do business with. Local, friendly, and always helpful!
-
May 2024 by Gabby S
Save yourself the headache! This branch cancelled my old policy instead of replacing it when my car was totaled by a comprehensive claim resulting in a $205 MONTHLY INCREASE. TRIPLE WHAT I WAS PAYING! Not only did they gaslight and lie to me saying they have no idea why my insurance went up TRIPLE, but my car was totaled December 2023. It’s April and I’m still dealing with billing issues! They don’t return calls and when they do they had no useful information that would help lower or change my bill. I spoke to Frank once in 5 months. They lie and say it’s getting situated and nothing was done because they were too lazy to actually do their job. Finally switched branches and my new agents office is now having to clean up their mess. It’s funny how another branch is situating it in a few days when this branch has taken months with still no results. The incompetence is crazy. I have no idea how these people still have jobs. Go anywhere but here
-
March 2024 by jeff ray
I stopped in to ask about the Drive Safe ＆ Save™ program. I talked to the nicest person named Sarah! ? She is so kind, patient and helpful! She is just like talking to a longtime friend!
I know that this office really cares about helping their clients get the best coverage for the most reasonable price. I am so grateful to Sarah and Mr. Singleton for helping us.
