Jos A. Bank receives high praise for its excellent customer service and knowledgeable staff. Customers frequently mention staff members like Charles and Zeke, who provide professional, friendly, and helpful assistance. Charles is known for helping with suit and tux fittings, making the process easy and enjoyable, especially for those in between sizes or preparing for special events. Zeke is praised for his professionalism and smooth handling of wedding rentals, making stressful situations seamless. Overall, the staff’s expertise and kindness create positive experiences, and many customers highly recommend the store for suit, tux, and wedding needs. The store is seen as a place where customers feel well taken care of and confident in their choices.
Charles aka The Goat was amazing assisting me with picking out a new suit. Due to being in between sizes I can be difficult. I guess that is why he is The Goat.
September 2025
Charles, the “GOAT,” provided excellent service while helping me get a suit. He was extremely knowledgeable, professional, and a pleasure to work with. Very nice, helpful, and made the whole process easy and enjoyable. A+ customer service, highly recommend.
September 2025
Charles was great. He helped my son pick out his entire outfit!
