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December 2022 by Kelly M.
I hate posting reviews like this…and I’m probably going to sound like a Karen here…and I honestly DO understand things happen…but when I called to make the appointment she didn’t seem to understand I wanted a fill with gel polish. It took me forever to explain that I just wanted an acrylic refill with gel polish…she was under the assumption I wanted some sort of gel refill I’d never heard of. The following evening, I went in for my appointment and there was no one in there but her mother, who was mopping the floor and didn’t speak any English. Her mom ended up calling her from her cell phone and put her on speaker phone. Again, I understand things happen, I truly honestly do….she proceeded to tell me she’s been in the hospital since early in the morning in labor….TOTALLY UNDERSTANDABLE…but she proceeds to tell me she tried calling me numerous times throughout the day to cancel the appointment, but that wasn’t the case. She never asked for my phone number when I made the appointment and I had no missed calls or messages. If it was caller ID maybe she wrote the # down wrong, I don’t know. It just was sort of a confusing experience from the start due to lack of communication. The salon did look very nice and clean so that gets them an extra star.
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September 2022 by Virginia K.
Good parking and convenient location. She always does beautiful work and is friendly and informative.
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June 2022 by Dan Rapp
I paid to have my wife's nails filled, and after her appt, I was told the acrylic they applied was all up over her skin, she requested almond finish, an stiletto was done. (nail shape) unequal lengths...the so called "salon experience" was garbage...along with horrible customer service... Pretty tight economy to not perform your best... Also 58$ for fill an repair?
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June 2022 by Jenna Jefferson
Best nail salon hand down, decently price one of the best pedicure and full set have gotten around berks county. Very friendly and patient with my questions, very helpful and honest. My full set looks wonderful and even, she make sure to measure finger by finger to make sure they are all even. Very clean and relax environment. Highly recommended!!!Services: Pedicures
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June 2022 by Sharon Webb
Always pleased. Pricing is fair and they take the time to do the manis and pedis perfectly. They ALWAYS ask whether I am happy with the services they provided. I was fortunate to have found them over a year ago. They never rush you so I understand why they would not take on a walk in customer with no appointment because it would take time away from the customer in the chair.Services: Pedicures
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November 2021 by Nun Yu
Walked in and got told by a girl with an attitude that she had no time when there was only two people sitting there and they’re open until 7. Vans on 9th street does better work, has nicer employees and does full sets for anyone regardless of how many people are sitting there. Never going here again.
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July 2021 by Michelle Renyard
So first of all they double charged me!! I’ll be filing a dispute with my bank. As far as the service I was very disappointed. The girl who did my nails was not friendly at all. I could tell she didn’t want to be there bc of her poor attitude. I asked for something super easy & simple, no design, just a couple muted colors but all she did was make excuses why it wouldn’t look like the picture. She just didn’t want bothered to help me find the matching colors. She filed my one nail so much it burned and hurt when I left. The acrylic was way too thick and my nails don’t look natural at all. No hand massage like most places do. Also it was very dirty. Nobody cleaned the station between guests. I will never go back there.
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July 2021 by Tiffany Mowrer
I have been here 3 times and I am quite happy with how my nails look after they are done!
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July 2021 by Ashley Woomer
Excellent work! They woman who did my nails was able to fix damage that another nail salon did to my nails. My nails look and feel amazing!
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May 2021 by Lorianne martin
I was impressed with both Jen and Mary for taking care of what I asked for on short notice. They were friendly, did a fantastic job and on time! I will be going back again! They definitely listen and try to follow through with your requests! I am very pleased Thank you!!
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May 2021 by Nicole Webb
I love this place!! I always have a great experience and am so happy w my nails and toes every time. It's a very clean shop as well. I highly recommend.
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April 2021 by Shavonne Louise
Jen is the best when it comes to doing my nails! I’ve been going here for over 4 years or so! Always does an amazing job on my nails! I won’t be going anywhere else as long as she’s open!
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April 2021 by Lynn Hegyesi
The place is Dirty! Sanitizer bottle stuff all it. They use one towel a day for each station; which has cuticles on. They don't clean the chair after each customer. Tables are dirty! I am so sad they became dirty!
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April 2021 by Emma Reeser
I went for a basic full set. The nails were bulky, glue left under the nail, the paint wasn’t full coverage, and lastly they were not shaped correctly
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April 2021 by Lynn H.
The place is Dirty! Sanitizer bottle stuff all over it. They use one towel a day for each station; which has cuticles on. They don't clean the chair after each customer. Tables are dirty! I am so sad they became dirty! This is unacceptable before or during Covid!!
