LL Flooring in Reading, PA, has garnered positive feedback for its exceptional customer service and knowledgeable staff. Customers have shared their experiences of returning to the store for additional flooring after a home remodel. Despite discovering that some previously purchased floorings were discontinued, the team, particularly Eddie, went above and beyond to assist. He searched for available stock and helped customers select similar flooring that would blend well with their existing floors. Eddie's commitment to finding matching transitional pieces and stair noses, even piecemealing orders from different locations, showcased his dedication to customer satisfaction. In addition to the flooring expertise, the store also provides a family-friendly atmosphere. Staff members, like Kyle, engage with children, offering coloring sheets and crayons, which significantly eases the shopping experience for parents. Customers have expressed their appreciation for this thoughtful approach. Overall, LL Flooring is recognized for its professional and polite staff, who are willing to accommodate customers' needs, including providing credits for incorrect estimates. With a team that prioritizes customer care, LL Flooring has become a preferred choice for flooring solutions in the area, with many customers eager to return for future projects.
Eddie did a great job helping us out, awsome experience!
July 2025
Eddie was knowledgeable, professional and easy to work with. When I was off on the estimates of both how much flooring and shoe molding I needed they took it back and gave me a credit! I highly recommend Eddie and Lumber Liquidators!
March 2025
Great experience always with them. No better place to get your flooring needs!