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January 2024 by Anthony Cavalieri
Bought a $2500 refrigerator that had a damaged door hinge. Maidencreek would not fix for free. They are not what they used to be when the two brothers ran it. They are only about the dollar and not the customer. Do not buy from them, they are selling damaged merchandise at full price.
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January 2024 by Lee Ehret
My oven decided not to work close to the holidays. My husband and I shopped around and by far Maiden Creek has the nicest and most knowledgeable staff. We got a great deal on the stove we wanted. The deliver/installation guys were absolutely fabulous! Overall a wonderful experience and we will definitely be getting our future appliances here.
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December 2023 by Phil Ziegler
I cannot say enough about these people and this company. When we began building our home we searched all over to find exactly what we wanted. Brandon walked us through many options and gave us all the details we needed to make our choices. If you are looking for appliances you must stop here and talk to the wonderful sales staff. Great service, awesome installation and excellent prices. 5+ stars to these folks!
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October 2023 by Rob
Wisdom does come with age. Stop wasting your time chasing deals at Home Depot and Lowe’s. You only get burned. Poor customer service, terrible repairs from hacks. We will never buy another appliance from anybody but here. Excellent customer service, they are there when they say they are going to be there. If you do need service, it is from an in-house professional, not a subcontractor. Interestingly, you will not find some brands here. Reason? Because those particular brands are terrible for the appliance you are buying. In other words, they only sell appliances that they have experience with, and are known to perform well. What a concept.
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August 2023 by Andy T
Great place and excellent sales associate (Brandon). Did our research with two other merchants. We felt so confortable with maidencreek we returned and bought our washer there. BTW...best price too.
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August 2023 by Andy Tihansky
Great place, great staff, great prices. Thanks Brandon!
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June 2023 by Jeff Bailey
I just finished a complete Kitchen Remodel,I purchased all my Appliances From Maidencreek and Branden was my salesman,I had the best experience,I could have asked for,with my schedule for installation Changing several times ,The communication was excellent,Even after three Diswashers came in damaged to the Day of Install when the Tech noticed grease from the pump seal ,leaking,Maidencreek brought out a fourth Dishwasher to my House,I would definitely recommend Maidencreek for your Appliance needsJeff
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April 2023 by Kevin Ludwig
Very knowledgeable. Get all my appliances from there.
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December 2022 by Alfred Schoenebeck
We recently had an issue with our microwave and arranged for a service technician from Maidencreek Appliances to analyze the problem. The technician, Mark, did an amazing job and completed the repair in a timely manner and explained everything to us regarding the problem. He is a top-notch technician
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October 2022 by Christine Angstadt
It is nice to find a small business that stands behind their commitment to their customers. A switch broke on a dryer my mother purchased from this business after only about 18 months. But the owner personally took the time to help and was able to get the manufacturer to replace the dryer even though it was out of warranty. Thank you so much for going above and beyond to help a customer!
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October 2022 by Marion Smith
The only place I will buy appliances. All of our major appliances were purchased there.They carry lots of brands, and are knowledgeable about what they sell. The salespeople listen to you and ask questions to help you find the right product. There's no hard sell,There's plenty of selection to fit most budgets.Their service department is top notch. The technicians that have come to my home have been on time, courteous, and know what they are doing.Maidencreek's delivery service is also excellent. When we got our fridge, I realized that I forgot to measure the internal doorways to insure it would fit. The team quickly took the door handles off - problem solved! There was a small charge for the extra work which I happily paid because it was my error. They will also remove your old appliance for a minimal fee.Today I needed a new washing machine because my 18 year old machine (also a Maidencreek purchase) could not be repaired. We were greeted as we came in, and the receptionist called for a salesperson to assist us. Kara knew the products, told us about features, and helped us find one that fits our needs and budget. And the bonus was that it was on sale. We were in and out quickly, and are very satisfied with our experience.
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October 2022 by Karen Grim
I needed to replace my old Maytag front loading washer. My parents always bought their appliances from Maidencreek and I have also purchased a couple of items as well. So it was a no brainer to continue the tradition. I went on line to check out what Maidencreek's selection in Maytag washers consisted of. I was looking for a specific size due to the limited area in my laundry area. I was also looking for a top loading, with agitator, and with knob controls. I did not want a washer with bells and whistles and not front loading. I found one on their web site and the following week, went into their store and was greeted by a very nice young man named Brandon. I told Brandon which model I was interested in and Brandon directed me to the exact desired model they just happened to have on the floor. With my tape measure in hand, I measured the washer and the measurements were spot on. Brandon checked to confirm they had one in their warehouse and the sale was a done deal. A week later, my washer arrived at my home. The two young men could not have been anymore professional. They were very polite, friendly, very considerate in the removal of my old washer, placing the new washer in the tight space in my laundry area, the installation of the washer to the plumbing and running a short cycle to make sure we were good to go. All of my questions were answered without any hesitation. I highly recommend Maidencreek Appliance. From start to finish, they are A-One. As far as service goes, I have not had to have any of the items I bought from Maidencreek serviced. I do know when my parents needed service on their washer or dryer, they did not have any complaints. Thank you and bless you Brandon and the young men who handled the delivery.Karen Grim-Kutztown
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June 2022 by michele lynch
They are amazing- great prices, they only sell the best. Service is unmatched. I am a repeat customer for different appliances and will make my next purchase there. Everyone I have dealt with is friendly, professional & knowledgeable! Outstanding!
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June 2022 by Rick Munson
My wife and I stopped here while looking for a refrigerator. She didn't find what she was looking for. Prices that were given seemed reasonable. Their new showroom is nicely displayed. I would recommend them to others.
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March 2022 by Todd F
They work with you on a one on one basis and they are extremely knowledgeable on the products.Just purchased another appliance (washer) and again excellent sales and installation services.
