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March 2024 by Staka G Q
Very professional they are there to solve yours issue with your vehicle
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February 2024 by Alyssa Dougherty (Lys)
I came in for an oil change with a coupon I received in the mail. I own a 2009 Toyota Camry, and have brought it in multiple times prior. My coupon said $34.99 for an oil change but Josh (manager at the counter) said that because my car took OW-20 last time I was there I couldn’t use that coupon unless it was 5W-20. On my oil cap it states that BOTH could be used. So I leave n get a call that it’s going to be $74.99. Okay I’m irritated but that’s fine. Then I get a call back again and he tells me that my battery cable was so corroded that it snapped. (That’s a lie because I just messed with it and it was not that bad that it just broke like that. He was trying to make more money off me. I asked for him to check my oil pan because my light keeps coming on n I’m leaking or losing oil somewhere. He told me I needed break pads, tire, new lug nut, and the total would come to $200 something. I said I couldn’t do that n paid $108 for oil change, one lug nut, and a battery cable.??? I didn’t need any of that. Would’ve rather did it myself for cheaper. I get the receipt, paid n walked out, get to my car and my window was all the way down (their changing oil why did he put my broken window down?) so I had to pull my window back up because it’s off the track and of course reading the paperwork n it says “oil pan gasket leaking” that’s the main reason I came in there so why wasn’t I notified about that?? I would’ve much rather them fix that then any of the other things they did. Like seriously??? I LOVED coming to Monro. They used to give discounts for being a consistent customer.. I have never paid this much just for an oil change. I have come to them and only them for years. Well not anymore. Thanks Josh! You & your lazy crew will not be seeing me anymore.Click to Copy
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February 2024 by wanda koch
Would definitely recommend. Great prices. Customer service experience was awesome.
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January 2024 by Jose Cabrera
Excellent service!
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December 2023 by melanie williamsob
Very good experience. Josh was very pleasant and knowledgeable.The prices were great!
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December 2023 by Lurena Rightmyer
Prompt service and great advice. The most honest mechanic I ever encountered.
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December 2023 by Rich Mazzeo
Great crew, had my tires installed and balanced in less than an hour.
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December 2023 by John Wilinsky
Josh and his team are great to work with and extremely helpful. I would definitely recommend, you won’t be disappointed.
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December 2023 by A D
Customer service was really enthusiastic when changing tires and wheel alignment. I have wheel alignment protection and tire protection all part of the deal. So, if anything goes wrong just take back and get fixed free.
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December 2023 by Cheryl Brown
Quick, polite, and professional. Explained service and cost in advance. Let me know of any changes that could increase or lower my bill.
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December 2023 by Shawn Gamble Jr
Great customer service by the store manager and employees. Despite them being short staffed, my car service was done in a timely manner, and I appreciate it. I will definitely return to this Monro location in the future.
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October 2023 by Aidan Lauzon
These guys run a great shop. Very transparent, not out to swindle you, and great customer service. Corporate forces them to accept vehicles during a window of 2 hrs, which makes their job much more difficult in terms of time management. I showed up with 30 mins left in my 2 hr window, and they very kindly explained that next time they would appreciate me being there at the initial time, but they were very flexible and got my inspection/oil change done promptly. They make due with what they got, and they do it really well. Great shop, great group of guys, highly recommend. I won’t be going anywhere else.
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October 2023 by Melissa Reis
They went above and beyond to help me with the issues my car had during inspection. Great customer service and had no problem explaining anything I was not comprehending.
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July 2023 by Alexandra Leigh
Literally some of the nicest guys in this shop. I showed up 3 hours late and they still took my car and serviced it so quickly! I take my car here every year to get inspected. Love this shop!!
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July 2023 by Patti Jo Krause
I highly recommend this place for anything. Everybody who works here is exceptionally nice and accommodating. This is only place I’ll take my vehicle to get worked on!
