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August 2023 by Alison Paules-Rettew
Very disappointed in the lack of communication. Made an appointment last week for an inspection and new tires. Arrived the day of to be told they no longer have staff to do inspections. This should have been communicated at time of appointment as this is highly inconvenient for customers who take off work and make arrangements for a service that cannot be provided and can take some time to be rescheduled elsewhere.
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July 2023 by Leo Canova
Called them 1 hr before close to see if they could look at it. Nick said bring it on in. He was so accommodating and polite. He found it to be a valve stem and replaced it right away. Nick was great. Excellent customer service.
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July 2023 by Carol Clark
Always an absolute pleasure to visit mr. Tire there is no waste of time everything is done quickly and correctly so you can go right back on the road I definitely recommend mr. Tire!
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May 2023 by Alan Burggraf
Took in on Sunday and tires had to be ordered which was no problem. On Monday at about 4 pm, I called for an update. Was told car had been ready for hours and that I was called and told car was done. I was never contacted and did not speak with anyone until I called them.
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March 2023 by Tina Winder
The Manager at Mr Tire is not a people person hw is very rude. I went to ask him few questions regarding my car. He was short with me..I will never go there again. This was my 2nd time dealing with him. Poor customer service.
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March 2023 by Gary Kercher
Very friendly, easy to deal with. Would buy tires from them again
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December 2022 by Adam Alley
Bought 4 new tires at the George street reading location . After a month one tire went flat and was brought in 2 times and they said their wasn't a problem each time. At the end they said that they just sell tires and don't care what happens later and would rather sell me another tire then help me file warranty claim. don't bother with this customer service number. They told me i should go somewhere else if i want good service.
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October 2022 by David CIOTTI
This car care center is awesome. Not only did they change oil to synthetic ,because the engine runs ten times better and they inflated my tires at no extra charge. Thanks.!!!
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October 2022 by Hunter Aurand
Took my car in for an oil change an inspection. The technician called me and told me I needed brakes, rotors, and two rear tires because the wires were starting to show on the inside of the tires. I continued and asked for a quote for all the work . The technician quoted me just little over $1200 for everything. Then which at that point I declined the service . Got back to my car and checked the tires which were not showing wires at all. Nor do my breaks squeal or my rotor need changed . I honestly wouldn’t have minded to change all those things considering they may need to be changed soon anyway . The price is what really astonished me . I will not be returning .
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October 2022 by Jeffrey M.
Called ahead to see if they could mount and balance some tires. Told them what vehicle it was and the guy said bring it over. Got there with the truck to drop it off and the guy says they can't do it as it is to big for their lift. I asked if they had a jack and he said they don't do that. A tire shop that doesn't know how to use a jack. No wonder they have terrible reviews. Certainly are not in the customer service business. Won't ever make the mistake of going there again.
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September 2022 by Myeshia Blessing
Noticed there was a nail in my tire, was recommended by a family member to Mr.Tire. Gave them a call and spoke with Kev told me to bring it right over. Quick and reasonable. Will be returning!
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September 2022 by Cora Dixon
Some of the employees are very helpful and explains what I didn't understand. Had an employee name Nick tell me I had to replace parts on my car that were just fine.
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September 2022 by Kris Gring
They were able to fit me in the last minute to put on a new tire.
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August 2022 by buildmorefarms100
My girlfriend and I had a flat tire out of the blue, I tried to patch it but it was still leaking. I called Mr Tire, spoke with Jerry, he was extremely professional and nice and said he would try to fit us in, even though they were very busy. We dropped the car off and in less than an hour and 10 minutes we heard from them the tire was fixed. Kevin and Jerry did an amazing job, they were very pleasant very kind and did not charge us to plug the tire. I will be coming back here to buy tires for our car in the future The service was the best I've ever seen anywhere! Thank you!!
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July 2022 by Robin Nguyen
I used to like this place and always had good service but last week I had a slow leak in a tire. I stopped in hoping they could fix it. Understandably they couldn't fix it then so the guy told me to leave it there and they will get to it. I said I couldn't just leave it right then and there. I asked for an appointment for this week so I could wait for it. He said that was ridiculous he's open all weekend just drop it off and they will get to it when they get to it. That didn't work for me so again I asked for an appointment. He said no way. Not for such a small issue. So over the weekend I made an appointment online at Pep Boys and this morning it was fixed with no problem....so easy.
