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November 2023 by keith ast
Great sales team and the service department is outstanding! They do a great job of helping, trying to awnser questions and chase gremlins. Shawna was amazing, she was friendly helpful and even awnsered questions thru text after hours to help me with an issue I was having with the front end camera. I highly recommend them if you need service on your mazda or want to buy a new one.
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October 2023 by Madison Hensel
I just bought a Mazda from here and had a good experience. Andres Castro was who I worked with and he provided me with great customer service! He was very personable, kind and really willing to work with me and get me in the price range I was shooting for. He is very knowledgeable and was able to answer every question I had with extensive detail if needed. Will be recommending to others. Truly appreciative.
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August 2023 by Jahanvi Gupta
I recently had the pleasure of purchasing my very first car from Piazza Mazda, and it was an exceptional experience from start to finish. As someone who did thorough research on the Mazda brand and the specific model I had in mind, I was drawn to Piazza Mazda of Reading by their outstanding online reviews.I worked with Andres, who turned out to be an absolute gem throughout the entire process. He exhibited a remarkable level of professionalism and genuine helpfulness. His extensive knowledge about the car-buying process and his friendly demeanor put me at ease. What truly set him apart was his commitment to ensuring that I felt comfortable and informed every step of the way, and he never once pressured me into making a hasty decision but instead he patiently answered my questions and provided insightful guidance.Even when faced with unexpected delays on my end, Andres went above and beyond to get my dream car. Within just two days from placing my order, he managed to secure the exact color and model I desired which allowed me to take advantage of a special financing offer at the dealership. Andres also went the extra mile to help me address some interior work needed for my family's other car. This level of care and commitment to customer satisfaction is truly commendable. He even took the time to check in with me a week after to ensure that I was still enjoying my new car and to address any potential questions I might have had. This level of personalized follow-up truly showcases the dealership's dedication to their customers' long-term satisfaction.Overall, I wholeheartedly recommend Piazza Mazda of Reading to anyone in search of their next car!
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August 2023 by Susan Boell
I was visiting family and knew prior to my visit that my Mazda CX-5 would need its first maintenance. Everyone at this place was very friendly and accommodating. I waited for my car and was told it would be ready in an hour. It was done in 40 minutes. If I am visiting PA from Florida again when a maintenance is due; I will take it back to Piazza Mazda. Thank you again for top notch service.
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August 2023 by Jahanvi G.
I recently had the pleasure of purchasing my very first car from Piazza Mazda, and it was an exceptional experience from start to finish. As someone who did thorough research on the Mazda brand and the specific model I had in mind, I was drawn to Piazza Mazda of Reading by their outstanding online reviews.I worked with Andres, who turned out to be an absolute gem throughout the entire process. He exhibited a remarkable level of professionalism and genuine helpfulness. His extensive knowledge about the car-buying process and his friendly demeanor put me at ease. What truly set him apart was his commitment to ensuring that I felt comfortable and informed every step of the way, and he never once pressured me into making a hasty decision but instead he patiently answered my questions and provided insightful guidance.Even when faced with unexpected delays on my end, Andres went above and beyond to get my dream car. Within just two days from placing my order, he managed to secure the exact color and model I desired which allowed me to take advantage of a special financing offer at the dealership. Andres also went the extra mile to help me address some interior work needed for my family's other car. This level of care and commitment to customer satisfaction is truly commendable. He even took the time to check in with me a week after to ensure that I was still enjoying my new car and to address any potential questions I might have had. This level of personalized follow-up truly showcases the dealership's dedication to their customers' long-term satisfaction.Overall, I wholeheartedly recommend Piazza Mazda of Reading to anyone in search of their next car.
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May 2023 by Dhåt Bøy Çållêd Gûîlty
A very big thank you to you all for sharing your good work as an expert in crypto and forex trade options. Thanks for everything you have done for me, I trusted her and she delivered as promised. Investing $500 and got a profit of $5,500 in 7 working days, with her great skill in mining and trading in my wallet. Robert Stella. company line: . WhatsApp: +1 (717) 742-0664 Email:
[email protected]
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April 2023 by Rueban H
See edit: Had a vehicle towed there for one of my customers. They sent me a text message with a video on explaining what was wrong. They did note that the battery was weak, which was caused by a bad part. Changed out part, but did not charge the battery. Came to pick it up and it was completely dead. Had to get a jump pack from my shop 20 minutes away because theirs was dead... No offering of jumper cables or anything else. I would have rated them higher except for the poor customer service at pick up. Edit: the service manager did call me back and apologized for what happened. We had a very good conversation, and I adjusted my 2 star to a 4 star based on the return phone call. I wish them the best as they enhance their customer service policy.
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April 2023 by Dawn Casher
So 1. Don't fall for the extended warranty when dealing with MAZDA ( if you have other ways like with insurance they will tell you to utilize them Geico, USAA ECT) 2. Don't bring your car here they make up things wrong with the vehicle 3. AAA said my battery was fine 4. They insist that is was dead. 5. for a 2020 thought battery lasted for more then 5 yrs.. the belt went ... The list goes on . 6. The next day the receptionist calls and I tell her what the dashboard was saying when the car would not turn on and what AAA had to say and she said the manager will call me back in 10 minutes.... Let's just say this is 10 minutes is now 4 days ago! This Mazda dealership IS THE WORST!!!! I WOULD GIVE NO STARS BUT THEN YOU CAN'T LEAVE A REVIEW NEVER BUY ANOTHER MAZDA EVER
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March 2023 by Harun Alh Umar
I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Murphy Sherry , and she managed my account after I Invested $1000 and got a successful withdrawal of $15,200 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done"., with Mrs Murphy Sherry Fx your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via Whatsapp: +13618573869 Email:
[email protected] Telegram :@Murphy_Sherry
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February 2023 by Jade Reinhart
Andres sold me my awesome CX50. We had a such a great experience with him, and loved the car so much, my husband got his own CX 50 4 days later! Great place, great people, and the cars are gorgeous for the price point. We are now a Mazda family. Couldn’t be happier.
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November 2022 by Fahad T
Got my CX-9 repaired here and it did take a couple of visits but happy to report that car is working great now. Would gladly continue to service my car here! Thanks to Steve for solving the warranty issues and fixing the after-repair issues.
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October 2022 by jesus salas
They damaged my car. I sent it to repair rear refractory light and was told that the work includes removing bumper. When I picked up my car, I noticed a big dent on my bumper. Manager tried to convince me that my car had the dent before the repair. Also mentioned they did not need to remove the bumper. He ended up fixing it but this time ruined the paint of the bumper. Very strange experience. I did not know this kind of service existed at Mazda.
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October 2022 by Carl Garman
Kalysta is my salesperson and she did a great job. From beginning to end she answered all my questions and I had a lot of them. I'm very happy with my new CX-30 and the dealership at Piazza Mazda of Reading.
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August 2022 by Kerry Klick
Your service manager, Steve, went above and beyond to help me with my windshield replacement. He spent an exorbitant amount of time on the phone working with my insurance company. He was always patient and polite during a very stressful situation. Steve should be commended for his excellent service!!
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August 2022 by haze conrad
Me and my boyfriend had an amazing experience here!We were assisted by Gavin, and he made our expernice much smoother. He awnsered all of our questions, was very kind and enthusiastic, and made sure we left with the car we wanted!If you are looking for a new car I highly advised requesting Gavin!!
