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January 2024 by Denise Kemmerer
Excellent experience today; so different from the awful appointment at the Exeter Quest last week. The phlebotomist easily found my doctors (in the computer) who requested a copy of the results. She was warm and friendly and drew my blood quickly and painlessly. In and out in minutes. Overall a very pleasant experience and highly recommended!
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January 2024 by Evan Markwood
Always convenient and fast. Make an appointment online and you'll be In-N-Out in 15 minutes. It is inside the mall to the left of super shoes
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November 2023 by Renae Bowman
Had a hard time finding it, so hopefully, these photos will help others
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October 2023 by virgen cruz major
This place has the rudest employees. Unreal how their behavior is allowed by management, as this is every single time. If you are a walkin, they tell you they don't have time in a rude manner and to wait outside in the mall, not inside their office. Or for a glucose test they tell you that it says you have 5 mins but they can only give you 2 mins because they don't have time. Say what? The work ethic and customer service is low standard and unacceptable.
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July 2023 by Rebeccah Smith
This place is impossible to find. No major signage out front and no one to answer the phone to help with directions. I spent 30 minutes driving around trying to find this place and missed my appointment.
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July 2023 by Mallory Rowley
I took my son here today for blood work . It was his first time getting blood drawn and he was very nervous. The phlebotomist was amazing with him and it was a great experience . We didn’t have an appointment and got in right away .
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February 2023 by countryboy 151
I am not pleased with quest. My bloodwork was sent there and they refused to send the bill to my insurance company for a year and a half until they sent it to collections. I would call them, they'd say they updated my account with the right insurance, I'd ask for a paper bill and never received one. They are absolutely despicable.
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November 2022 by Chris Halpin
Super nice lady took care of me. Went to the wrong location and was late to the apt. but she got me in. Very helpful.
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June 2022 by Paola Valentin
I loved this location!! Personally, it was easy for me to find. You can see the planet fitness from across the street and it’s right next to it so I used my common sense to find it. The check in process is easy. You do have to wait if you don’t have an appointment but that’s common sense as well and shouldn’t be an issue for anyone. I felt a bit light headed during the blood draw because I hadn’t eaten all day so the nurse gave me a freeze pop and I truly appreciated that! I’ve never felt so cared for by a nurse in my life! Highly recommend this location for all of your lab needs!!
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June 2022 by Santi Castillo
I go here every few months for my blood work tests and it's always been a fantastic experience. The staff is very friendly and they make sure to make the process as quick and smooth as possible. I've never had someone draw blood so fast and accurately every time before. Plus it is practically painless. Just the slightest pinch. I highly recommend going here for any lab work testing. It's located across the parking lot from the movie theater and right next to Super Shoes on the farthest doors to the right.
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June 2022 by Zachary Chavez
Had a pre employment drug screen for a good paying job, the employer gave me information to get my test done and fax it. Pretty standardI showed up 30 minutes after they opened and took my digital ticket. That ticket said I had to wait around 15 minutes to be seen. I proceeded to wait 1 hour for 15 minutes to pass before giving up and getting another ticket. That one had me scheduled for 20 minutes AFTER they closed.Don't bother calling the location because no one will pickup. Get your tests done somewhere else.
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June 2022 by Erica Vinskie
If you're reading this, you might be driving in circles around Boscov's looking for Quest. Maybe your GPS is pointing you to Wells Fargo, like mine did. Quest is in the same building with Super Shoes. LOOK FOR THE RED AWNING. The double doors on the right take you into Quest.Once inside, the staff are super kind and patient. (They understand you were lost.) The full-time phlebotomist (wish I got her name) made the whole process seamless, even after Tower Health didn't give me all of my lab orders. She is very professional and makes you fell comfortable. Will do all my labs here.
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June 2022 by Baljit Randhawa
I trying to call for an appointment but they don’t pick up phone really bad service.
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May 2022 by Karen Andrews
Appointment was very easy to make online. I was in and out in about 5 minutes. The phlebotomist was very kind and efficient at her job. I had a little difficulty finding the location, so just be aware it is next to Super Shoes. You even get a little taste of nostalgia walking through a leftover corridor from the mall.
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May 2022 by Ashly Roman
I had a great experience today at the Quest 5th St. location. When I came in without the proper paperwork, I thought I would have to reschedule. However, Kristin was great. She gave me the fax number to give to my doctor’s office, told me if I needed anything her name was Kristin and was just all around professional and nice. When I got my bloodwork done, she asked mw how my week was going which I thought was nice. And we chatted about it a little.The office itself is very well maintained and looks really nice. I was there years ago and it looked nothing like that. And the staff was not professional like they are now. This will now be my preferred lab of choice.
