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August 2024 by Pam Talarico
Worst place EVER!!
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May 2024 by Jenelle Lorah
Walked in without an appointment and was taken immediately after check in. The woman who waited on me was great. Everything went smoothly.
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May 2024 by Kelly Bogden
I did have an appointment at 7:50, walked in around 7:10. Nobody was in the waiting room for about 15mins thinking they would take me alittle early. Nope. The lady even came out looked at me and went right back into the back. Then when I said something she just shrugged her shoulders when she took the person who was scheduled for 7:30.
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May 2024 by Ann Hammer McNeil
So convenient to schedule appointments online, and they always have availability within 24 hours. Office was nice and clean. Check in was automated, and very easy to do. Staff was professional, experienced, warm and friendly. ☺️
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April 2024 by Raymond Smaller
No stress always a good experience
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April 2024 by Michael Pauley
Holly is always AMAZIING. Friendly and a master at drawing blood!
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April 2024 by Todd Lanphear
Super easy to book appointment online, check in via text message and the employees at this location are always so friendly and accommodating
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April 2024 by Amber Akin
It was THE BEST experience Ive ever had with getting blood drawn. The lady that helped me was so sweet, caring and clearly very experienced. I have anxiety and also dont have a good track record of having it done being prone to passing out, but this time, I didn't even get queezy!! I was so excited after how well it went especially having such awful experiences in the past. Debbie deserves a raise!! :)
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April 2024 by J Buck
The staff has a heavy work load but still stays calm and professional.
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April 2024 by Dianna Hyres
So easy to make your appointment online
Minimum wait time when you get there. I do it for every visit!
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March 2024 by Emily Snisky
I absolutely hate getting bloodwork and usually pass out and have to argue with staff at other health clinics. I had an AMAZING experience here with patient care and having my blood drawn. I felt heard and cared for. Thank you Debbie for being so caring and attentive
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January 2024 by Daniel Millisock
Sometimes great service needs to be honored and mentioned! I had the pleasure of seeing a young lady named Debbi. She was an absolute rockstar! With the busy season people were coming in one after another! She was so professional and communicated so well! I walked in stressed and after watching her work and not cut corners it made me respect and really think about her position. I am happy with her attitude during a stressful time and quest is lucky to have her! Good job Debbi you made my day by being a beautiful positive person!
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January 2024 by Denise Kemmerer
Had almost all good experiences here until the other day. It became obvious that the phlebotomist had no idea how to share my lab results with my specialist and primary care physician. First insisted I have their fax Number. Then told me to get the results from my account and share them myself. I use a different Quest and this is never an issue. She leaves the room and comes back minutes later with a form and tells me to fill out each one to have my results mailed to the doctors. We all know snail mail takes forever! I stood up and took my lab slips back to go to my usual Quest. When I asked for her name to report this experience, she jumped up and said she was calling the police!I have never experienced anyone threatening to do this when they are incompetent at their job!Will return to my usual Quest. If this happens again, I will find another lab.I would never recommend this location or that phlebotomist to anyone!
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October 2023 by Jordan DiFabio
I came in as a walk in and was told that I would be seen today. After an hour and a half of waiting I asked one of the nurses what my status was. She became extremely condescending towards me and acted as if I was dumb when I asked a question! She kept telling me to go somewhere else, even after I told her my work mailed me a QR code for this location and this location only!! Never coming back here again! The nurses here are disrespectful and don’t care to help you!
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September 2023 by Shawn Nett
I tried to do a walk in appointment, got their first no one was around. They waited 10 minutes for the 630 to show up at 6:40. Then at 7:10 AM I was told you may want to make an appointment or try Wyomissing. That way you don’t have to sit here all day.The nurse told me several times to go try Wyomissing
