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January 2024 by Josh A
Very rude pharmacy staff. Won’t be returning to this location. Take your business elsewhere everybody.
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November 2023 by David Tomlinson
My wife and I needed to restock our supplies after travelling abroad and found Dorothy and Karen extremely helpful throughout the shopping experience. We will definitely be returning to the store.
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July 2023 by Rebbeca Bob
The cashier wouldn’t get off there phone to help me, was very unprofessional!
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July 2023 by Cloud Nine
Saw the store manager acting unprofessional in front of customers and the cashiers
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May 2023 by P.C. Laincz
Store has easy to find products for special needs in health care OTC items
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March 2023 by Deanna
I’ve been using this pharmacy for awhile and have had 0 problems with the staff, picking up prescriptions, prices etc. the pharmacist has always been kind and knowledgeable. Those leaving bad reviews seem like people who will never be satisfied with anything (like all of Berks County)…maybe they need to take a look in the mirror… And plan ahead if you’re going to show up at a business 2 minutes before they close. They have lives too.
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November 2022 by Anonymous
Your pharmacy staff are rather rude... from my experiences going here. No issues otherwise asides from them.*I don't rate places one star for nothing*Had a complication once with a change in price of one of my medication and I decided to go inside and ask about what happened both patiently and calmly. Only to have a unpleasant experience honestly... To top it off they never call to tell you if your medicine is ready. There has been too many times that my medication were supposed to be ready only to find out that they were not thus wasting gas. Went one time to pickup my medication and the pharmacy was closed without any notice prior upon arriving. No notice on the window or anything...*Reading other reviews all I see is complaints about your pharmacy staff...*Can't wait to change pharmacies
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July 2022 by Sam
A few days ago I arrived at 5:50 knowing they closed at 6. I live very close by so I stopped by to grab my prescription (which is very hard for me to get out of the house lately with 2 small children). There was someone in front of me who took an entire 10 minutes just to pick up a prescription. When I got to the window the woman simply told me they were closed and refused to give me my prescription (which would’ve taken 1 minute tops). I was really disturbed by this since I had already been there and they were still open when I had arrived.
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February 2022 by N H
I've been going here for years and the front store cashiers are always helpful and polite. Karen in particular is always so nice, welcomes me inside, and rings everything up with care.
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February 2022 by Angel Tobias
Standard Rite Aid. Pharmacists are super nice!
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December 2021 by Demi Layton
Today was a hard day, it was time for my daughter’s second shot. She was scared and even though we prepared and she knew what was coming when it was time for the shot she panicked. The pharmacist was a DREAM! She was so sweet and knew exactly what to say. She was understanding and patient and made our experience one I will never forget. Thank you to the pharmacist who stepped in when I was feeling frustrated and helped keep calm and befriended my daughter, and never gave up. She’s an amazing person and even better at her job. I cannot thank her enough for her dedication to her job and taking the extra step to be kind in an uncomfortable situation. Thank you again ??
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August 2021 by Marylin Sanchez
To be honest, their one new pharmacist is not prepared for this level of customer service. I tried multiple times to ask if I had any more prescriptions to pick up but she simply kept telling me to pay now.
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June 2021 by Tamotra Reddy
When you call them to try to get information and assistance on Covid they are not helpful at all. I spoke with someone in the pharmacy today, and as I tried to explain that I was on the website trying to schedule an appointment for a covid test, and how it looks like I was sent to another site that had nothing to do with rite aid the woman in pharmacy told me "Well I don't know what to tell you", I said I'm just trying to get some assistance and I don't want to be just giving my information if I wasn't on the proper site, again she said I don't know what to tell you and no one cam assist you. This isn't the first time I had a issue with someone from the pharmacy. Good thing there not first responders, they probably let you kill over. I give your store a 1star only because I had to select a star to post!
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May 2021 by Catherine Witman
Found what I needed and saved me a longer trip.
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April 2021 by Leah Mountz
I normally like this pharmacy, but they really need to add an extra employee for the drive through. I sat and waited 10 min with no acknowledgment from any of the staff. I finally gave up and left. If you are going to offer the convenience of a drive through you should really staff it. Also pharmacist is rude and condescending. I will be changing pharmacies. Don't waste your time here.
