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December 2023 by Wilfredo Nazario
I've been with riverfront throughout the years. And they're always professional and they're always polite. And they're very nice people. I recommend that they stay there and not have anyone else. But the people that works there now In Lancaster, ave. God Bless Them
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July 2023 by Zander Kahres
Always a quick in and out experience and nice staff?
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March 2023 by Kevin Peroni
I recently obtained a mortgage through RFCU and could not have been happier with the experience. I worked exclusively with Yasmin Taveras. She made the process as smooth and easy as it could possibly be. I had SO many questions along the way, and she answered every one of them with patience and kindness. She was always available to talk or email whenever I needed her, and she kept the process moving forward. And on top of that, the rate I received was far better than anywhere else that I could find. I would highly recommend RFCU and Yasmin for anyone's mortgage needs!
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November 2022 by Edgar Maldonado
The most friendliest bank to visit. Thanks Riverfront!!!
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July 2022 by Rob Minner (110car8s)
This credit union isn't that great. I like doing my banking the old fashioned way and now they've closed the branch that I went to on South 4th Street without any notice. I guess that I'll have to go back to my previous bank. I should have stayed there.
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May 2022 by G. Kline
Inside lobby has not been open for months. You must use either the MAC machine or the two drive-thru lanes for all transactions. Drive-thru requires LOTS of patience and wasted fuel. Terribly slow service with 1 teller handling BOTH lanes.Now, thus branch is closing every service but the MAC machine effective in May. Personal Customer Service has steadily been killed in favor of mobile banking apps.I will be moving my banking needs to another credit union that truly values customer service and is close by my home.
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April 2022 by Alice Moyer
As a small nonprofit it is incredibly important to have a financial institution that is as aligned with our focus on serving the community. Having the opportunity to speak with a local service team and not be routed through an endless computerized system makes my job easier. Their products are the right fit and their service team is amazing.
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January 2022 by Madame Dabo
I called this place once to inquire about a loan for my mom and the staff wasn’t very helpful. Not sure if she was having a bad day or just not willing to assist us. We prefer to get the money from a friend and paid her in 8 months. No hassle no attitude no interest.
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November 2021 by Dominica Mendenhall
If I could give this bank no stars I would. My card has been locked 4 times in a month and they do not even notify you. It’s now a holiday and they are closed and no body can help me out. I cannot wait to cancel my account with them tomorrow.
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July 2021 by L Dabo
I called this place once to inquire about a loan for my mom and the staff wasn’t very helpful. Not sure if she was having a bad day or just not willing to assist us. We prefer to get the money from a friend and paid her in 8 months. No hassle no attitude no interest.
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May 2021 by Kathleen Harris
Dislike convenience and good customer service? Than this is the place for you. Otherwise save yourself the time and frustration and go anywhere else.
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April 2021 by Alivia Walters
Bad customer service all together
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March 2021 by Jordan Bridges
Inside is closed so have to use drive thur and it very slow in line for atleast 45 to a hour. I deal with Santander and wellsfargo also and river front the worst will be closing account
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March 2021 by Ron Skiptunas
I can't speak to their product offerings, but service at the drive through window is painfully slow. Glad today's need is once and done.
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February 2021 by Autumn C.
Every time i'm here, they are are so rude except the one younger girl they offer minimal service for a bank and are always closed and can't offer something for some b******* reason. the atm is 40% of the time not working and they're the reason why i changed my primary account to somewhere else.
