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November 2023 by Jesse Shirkness
Very personable and polite. Kind woman. Adriana and Tammy wonderful customer service.Thank you for your time and business
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November 2023 by Lawrencia. Amonie
They are friendly and patient, my family recommended me to them and I am not disappointed!
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October 2023 by Moment Photography
Tammy was more than helpful and knowledgeable about the unit I was inquiring about. She really helped me with the questions I had and because of her I am know renting a great unit at Reading-Berks Self storage. Thank you Tammy
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October 2023 by Linda Roll
Excellent customer service!The owner was ver nice and helped me pick out a great unit.Very pleased
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October 2023 by BLovely
Marlenny assisted today, answered all of my questions and made aure to note down my requests to have the unit maintenance before I move in. She was very sweet and professional.
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August 2023 by Jocelyn Lopez
Tammy was attentive and professional the kind of customer service that's missing now in days.
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August 2023 by Courtney Torres
Customer service (Adriana) was excellent! Every question was answered with a smile. Will definitely do business here again and tell all my friends and family that this is the place to come. Thank you Adriana for all your help. You are the best! Most definitely appreciated.
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July 2023 by Steven DiMascio
Straight forward and very helpful. I was tired of getting the run around on the phone. Drive to the office and get things done like I did.
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July 2023 by Chris Heim
Great location to keep your stuff! I've been here for about 6 months. Staff are the friendliest and so helpful. Facility at this location is protected and they offer inside conditions. Highly recommend whether you need short or long-term storage, they've been great!
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June 2023 by Michael Ortiz
The place is excellent. The staff is very friendly. The process was made really easy thanks to luz. The storage units are very clean. Very well maintained. The safety here is held high. Will definitely recommend to anyone.
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June 2023 by Thomas Cook
They will charge fees to your account if you are late due to an issue on their end, and they absolutely refuse to waive the fees under any circumstances, ever.I have no problem being charged late fees when I pay late, which occurs often since I don't have auto pay set up. I know they do not waive fees when they are your own fault, and that is fine. However, my card for absolutely no reason they declined my card for absolutely no reason this week, and charged me a late fee when I called in and paid the following morning with the exact same credit card. Everyone at the office confirmed that their system gave no reason for it being declined. I called my bank and confirmed it was an issue on their end. They still refused to waive it. Lol
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May 2023 by Angeline
Very pleasant experience here. Tammy was extremely helpful! I arrived onsite and she explained the process here at the storage facility. She allowed me to view several units to see which one was best for my needs. Additionally, the checkout process was smooth and easy. Thank you!
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May 2023 by Amalie Soler
Tami was amazing with her service helped me to the full extent with everything. Thank you so much…
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April 2023 by RLopez
I have been using this storage facility for many years and honestly they simply just get better and better. The customer service team is amazing! They are very welcoming and very professional. I feel very safe leaving my personal belongings in this storage and will be doing business with them for a very long time! 10 ? 's
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April 2023 by Alex Fana
I went in for a unit and Tammy provided one the best customer service. She has gone above and beyond helping me out. I highly recommend Rt 10 storage for everyone. Forget the rest!
