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January 2024 by todd focht
You can spend 60 thousand dollars on a new vehicle but they don’t consider that a loyal customer I guess..Dropped my truck off the last day of the 5 year warranty and because they didn’t look until the next day they consider that a day out of warranty… So they offered a hardship warranty which covered 70 percent of the 3600 dollar repair job on a massive oil leak with only 43 thousand miles on my vehicle! Service manager said and quote if i had been a loyal customer, having them change the oil they may have overlooked the one day! What a joke , will never give them any more business!
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November 2023 by Anna Leonardis
I had my car making strange noise in the back and took it to Savage. They were kind enough to let me know 2 nails were stuck in my tire and could not be fixed. They can get a new tire for me by Monday, however due to my work schedule I could not wait. I let them know I needed tires right away and needed to go to a tire place. They did not charge me anything and made sure I had enough air in my tire to get me to the tire place. I appreciate that they got me in right away and gave me options. Thank you to the servicing team.
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November 2023 by Vickie Cesarz
Don’t hesitate to take your car to be serviced at Savage 61! I’ve gone to a local garage to service a problem with my car for months, spent a fortune and problem was never resolved! One time at Savage and it’s fixed! Great customer service! They will be getting all my business from now on!
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October 2023 by Jen Buchholtz
They did not fix the problems I was having, my vehicle lights are still on and they convinced me to purchase a part that did not even help the initial issue I was having. When I called, they did not respond x2, then when I finally spoke to Taylor the manager, he was not helpful whatsoever. DO NOT WASTE YOUR MONEY OR TIME!
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October 2023 by Ryan Keeler
Tyler is an amazing manager. We have never had such a good experience with manager in the past. He went to bat for us with Ram and got our repairs covered.
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September 2023 by Rich M.
by far the worst dealership i have ever dealt with. i drive a Grand Cherokee and had an issue while in that area. i stopped there on a saturday afternoon with the understanding they wouldnt be open in the service area but knew i could not continue to drive my car. when i ask about a courtesy or rental vehicle to get home whil they had mine i was told Enterprise is down the street. a few minutes later i found out enterprise was closed so i returned to the lobby and ask for a manager hoping someone would help me out. A short time later i was told by this manager that he couldnt help me even tho he knew i was stuck an hour from home with no options. i never ask for anything to be given, i clearly stated i would pay for a rental or courtesy car but they refused, by the way they locked the doors while still open when my son and i waited outside for the 500 dollar tow truck to come get us. this was Sept 2nd which if you are local , you might recall how hot it was, no staff offered to help or even check on us while we waited but they did manage to key the doors to let other customers in and out. i cant say this loud enough, these people are horrible, al they want is to sell cars to take your money! BE WARNED....
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September 2023 by Jeremey Raines
Todd and Chris were amazing. Thanks for the stinger! Definitely will be coming back if I ever need to buy another car. Great experience!!!
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June 2023 by Timothy Overley
Typically awful dealership service department, very nice guys but they did nothing to fix my truck. Asked for service for three issues and truck sat at dealership for two days and I don't think they even got a tool out. Six months old truck that has clear steering issues and of course they couldn't really find anything then claimed they completed an alignment and charged me for that, but truck handles exactly the same and pulls off of road. Then the best part is they tried to charge me $430 to change a fuel filter that my regular mechanic already changed. Sadly this service department complies with every cliche known about car dealerships. I would give them -5 ⭐ if I could.
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March 2023 by H Scott
If I could give them zero stars I would the service department manager is unprofessional. I stopped by because I had a nail in my tire which are Michelin that comes with a 2 year warranty. They only have 3000 miles on them. They told me I need to replace all 4 tires at my expense. They also told me all tires start out at a 12 tread depth which is another lie. They told me my tread death on my vehicle tires were all a 6 a another lie. I took my Jeep to the dealer where I bought it from, and all tires were between a 7.5 and 8. And the tread depth of a new Michelin tire the tread depth is 8 . So please beware if you have to have any service done by this service department, make sure they don’ t try and take you to the cleaners. I will never go there again and I will never recommend them to anyone.
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March 2023 by Heather Cox
I am so grateful to the FANTASTIC staff at Savage 61 Chrysler - especially Bob Care and the finance manager. Bob went above and beyond to get me in a car that I desperately needed. Even knowing that, he made sure it was a good deal, and something I could afford. Getting my car opened up a lot of things for me and I am forever grateful to him working so hard to make it happen. He absolutely did not have to do it, but his kind heart and morals made sure it did. THANK YOU!
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February 2023 by Kevin Kodz
I've purchased Jeeps and Rams from Savage61 for years. The most recent purchases were two Ram 4500's and two 2500's for my business. Bob Care was fantastic as always. I recommend Bob and the entire team at Savage61 to anyone who's in the market.
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February 2023 by Craig Koyste
We have purchased 2 vehicles from Savage 61. Had the pleasure to work with Bob Care on both vehicles. As always, Bob was very knowledgeable, professional and courteous during our visits and follow-ups. Service Team has been great as well any time we needed help with a fix and/or routine maintenance.
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February 2023 by Mike Hertzog
Bought my new work van from here! Excellent customer service! If your looking for a work van come to this dealer and ask for Bob Care!
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February 2023 by damien kemp
Amazing team got my 2021 Jeep wrangler at a great price team wasn’t pushy while picking options.decided to custom order to get everything the way I wanted it and they didn’t try and push there lot cars like other dealers. So they ordered exactly what I wanted updated me the whole time on the process.when doing the paperwork the financial people where very direct no games and explained everything very well including there life time engine warranty if you have all your oil changes done there. And finally the vehicle demo I don’t thank they missed a thingVery pleased with my experience
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February 2023 by Amy Lopez
Savage 61 is the ultimate Best place to buy a Jeep! Last week bought a grand Cherokee and it is amazing. Ahhh the features are crazy in this car. Huge shout out to Bob for the great deal and explaining all the features to us! He is the best salesman ever. Everyone at savage 61 is so kind. Feels like family!!! If there were 10 stars ⭐️ I would give them 11.
