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November 2023 by Michael St. Pierre
Stopped into Savage dealership ages days ago... My salesman was Eddie. I tried out a few cars but unfortunately going from Caravan to a small car isn't easy.... Eddie was awesome to work with .Not pushy at all and just had a pleasant experience..... I did not find a car that worked for me but highly recommend this dude....
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October 2023 by C Bell
Seamless process. Excellent customer service, no haggling upfront with numbers/cost. I walked away with a great deal.
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August 2023 by Carrie Borgard
This place is terrible. I have lease With them however in May my car had problems and I needed to have it towed to the dealership I have not heard a single word from anyone… We have called multiple times… No callbacks the manager won’t even call us back… bad business … bad service … Better Business Bureau needs to check them out
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June 2023 by Kaiyen Liang
Mike and Kevin's service was exceptional! I live in NYC and I still went all the way to them to purchase my 2023 KIA K5 because of how genuine Mike was on the phone compared to the other people I called. They didn't play any games with me, the whole process was seamless and they delivered everything they said they would from start to finish. Mike even followed up with me to make sure everything was alright after my purchase. This dealership is definitely what I would call high tech and high touch.
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June 2023 by Jacqueline Flete Domenech
I purchased a Kia Sorento 2015 at this specific dealership on September 2021, after a year and seven months the motor engine went down. Leaving me with no transportation and still a debt with the bank. I contacted dealership to find a solution and they said the long block of this engine is not longer available to buy, agent from dealership suggested to visit a junkyard. Visited three different junkyard in the state of Pennsylvania and I have not found an engine. Which means the Kia Sorento is parked in the garage with engine down and still paying the bank to prevent bad report on my credit. That is the reason of this bad review
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May 2023 by Julie Garcia
Was looking to see deals and prices for a new car, I wasn’t expecting to buy that day, Rey Hernandez made the process so comfortable and easy that I was sold to just buy that day. Rey was informative and understood our concerns and worked with us. The process didn’t take long and he knew about all car details and features - provided car options and didn’t rush us. Rey was patient with my questions and in the end even took his time to show me details of app and features that came with the car all from tech to even the cup holder… it’s silly but I am a big believer that people will not always remember what you said but will always remember how you made them feel…. And Rey made us feel like a valuable customer and not just a sale, so much my parents (old school Spanish) were talking such good things about him and my sister is planning her next car purchase with him.
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April 2023 by Michael Borders
The smoothest car purchase I've ever been part of. The staff was excellent. From Saul who greeted us when walked in and guided through the sales process to Kevin in finance and Tyler the sales manager. I highly recommend them if you are in the market for a new car.
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April 2023 by noreen cook
Several recalls fixed in 1 day . Shuttle driver home and pick up . Fixed turn signal when last garage messed it up .
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February 2023 by Monique Washington
Steve in service was very knowledgeable and professional. I appreciated being informed of when my vehicle would be ready.Thanks Steve!
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October 2022 by Jon Auchter
Service department is grimy and untrustworthy. They were changing the oil in my 2018, which I bought there, every oil change. My car had a defective engine which was consuming oil at a very high rate. When I would go for an oil change hardly any oil would come out and they wouldn't mention anything. They knowingly sold me a car that could have a defective engine and it was defective and they failed to say a word! I discovered it myself around 50,000 miles. I will never go there again. I found another Kia dealership to take my business to.Should actually be zero Stars
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August 2022 by Victoria Pretto
We toured the lot without anyone approaching us. We entered the dealership and no one said Boo!!!!! We stood, after 5 minutes we found seats. We sat waiting, watching, wasting time. No one ever approached us so we left.... After being a loyal customer for more than 15years I'm disappointed ?
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August 2022 by Matthew Barber
Ask for Mike he will have your paper work ready and go over your service schedule and take time to help you set up all advanced drivers safety and your kia app He has it down ,makes transition easier then you would expect.
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August 2022 by Jacer G
Update: I originally posted a complaint but the ownership of this dealership was responsive and took care of this issue. All you can ask from a company and pleased with their professionalism
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August 2022 by Drew Hoober
Fabulous experience! Very knowledgeable and friendly staff!
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July 2022 by M Fool
I have bought many cars and have been to many dealerships in these years. Jeffery Christman at Savage has set a new mark for how the sales person should be. Thank you Jeff and Savage Kia.
