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March 2024 by Wendy Baldwin
I shipped 2 packages out on Saturday, 3/16/2024. The sinking spring location is a little further than the Douglassville UPS Store but I love going to Sinking Spring location specifically! The two gentlemen Ryan and Jake that I always seem to see when I go in are Great! Alwayssssss super helpful, patient and quick! They always great you with a big smile and kind words when I walk in and kind good bye too! I will continue to use this location for my shipping needs and it’s great they have a print service there as well! I am sure they will do a print or more soon enough for me. Thank you Jake and Ryan for your kindness and cheerfulness at each visit!Wendy Baldwin
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March 2024 by paulina rybnik
Girls at the desk are always friendly and getting help is never an issue!
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March 2024 by Sonna fells
All of the associates at this store have always been so helpful and professional every time I go in there. They're all so kind to the customers. It's truly appreciated.
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March 2024 by Cathy Baptista
They were very helpful and nice. Held the door for me, I have a cane. Then they helped me learn how to do QR scan return so I know how to next time by myself.
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February 2024 by Brent Andes
Alysa and her staff are always professional, friendly, helpful and go above and beyond for my company's shipping needs. If anything needs further attention i.e. billing issues or tracking something down, Alysa makes sure everything we need is handled in a timely manner.
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January 2024 by Pam Ertel
Great customer service from Ryan! What a gem!!!! He assisted me without making me feel ignorant for not knowing what to do with my Amazon return. He is polite, personable and a wonderful young man!
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December 2023 by Attila Thehun
If there is a lower rating, I would've given UPS. I already reported them to BBB.I sold a louis Vuitton purse worth $2000 to a customer and UPS after two weeks of the shipment not moving, they declared it damaged and discarded- just like that!Customer was pissed and we couldn't get any one from UPS to help. Looked totally out of control.In the tracking, it says that they will reach out to the shipper(me)....nothing happens.Their online claim sucks....Their phone service worse...looks deliberate to test your resilience trying to wear you out till you give up I think!
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December 2023 by K. E. R.
Christine is loud and discourteous to staff and customers. If you're management/owner find better more accepting ways to talk with people!
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December 2023 by KingSupreme MAG
I was just there a few days ago and I was blown away by the customer service.There was a young man taking care of each customer at the front desk, with patience and professionalism (I wish I could remember his name).But he also was directing each customer that walked in that needed help, without losing a beat.This isn't the first time I've been there and walked out feeling how great and easy the service was at that specific store.
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December 2023 by giselle mendez
Worst company I ever dealt with! I’ve had the same package delivered to my home twice, which doesn’t belong to me! First time I went out my way to return it! They second time I called Ups and they refuses to pick it up! stating “not their problem” that I need to take it to a hub! I would never use this company!!!!
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November 2023 by Angela Ucciferri
The store was extremely busy while I was there, and the employees treated every single customer with a sense of urgency and respect. They were awesome!
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October 2023 by Jessica Pottiger
I’ve had the best experience with this place! SUPER easy to return Amazon and to ship anything.And they do printing there too! WAY cheaper and quicker than Staples!!!Alysa is very nice and makes it easy to do business there.I will be using UPS Store for all my shipping and printing needs forever.
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October 2023 by Laurie Olson
Alysa the store manager goes out of her way to help all the customers especially me...I am so thankful for her ...she goes over and beyond for customer satisfaction...❤️❤️❤️❤️
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October 2023 by dwight mitchell
Very quick service. Alil expensive but they take care of your packages with care and professionalism.
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May 2023 by Jess s
Not sure where there are such negative reviews on this store. Every single time I go in there (once a week) I never have an issue. Every interaction I had with the staff has always been friendly.
