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“My business takes me all over Lancaster and Lebanon and Berks counties, and I also ship a lot of books, so I've done business at least 50 local post offices. This cute little place is one of the friendliest. And now that they have actual parking spaces, it's convenient too! Keep it up, folks.”
“I get alot of packages delivered. While things don't always go perfectly, these guys work hard and have a ton of packages to drive around daily. The girls at the front desk are helpful, and overall friendly. Thanks ;-)”
“We used to not enjoy this post office, but lately it's been really great. I think perhaps the new personnel are making a huge difference for the better. Janine at the front desk is always pleasant, professional, and wonderful to work with.”
“I often get overwhelmed at post offices. I don’t know what it is that stresses me out about them but Mark and Sheila do an amazing job. I’m so glad to have a small post office with amazing workers.”
“I'm here almost daily! I ship thousands of packages a year, and these guys are just amazing. They're overworked and understaffed, and I completely understand that. I just wish more people did.”
“The management and team members of this post office have always gone above and beyond for us—both on a personal and business level—and have always been more than pleasant to be around. We're extremely grateful for their service!”
“I believe the post office these two negative comments are talking about is in East Earl, less than a mile away because I go out of my way to come here at 1058 Main Street just to avoid the negativity at the other branch. The lady here is the most helpful person I have ever come across”
“Great staff, they are underpaid and understaffed (not their fault). Ask next time about the way the government screwed them over on their pension/health plans.”
“Ive never had any issues with this post office besides the parking lot being a little inconvenient due to limited spots and near a busy intersection. The customer service is great though. They even honored a mistake they made and sent a hand written note in the mail to me apologizing and fixed the error.”
“It's been almost 2 years since we moved. We had couple mail mixed ups with our neighbor at first. Very understandable since we have the same street number and the same first letter of the street name. Marian's always been very helpful when I dropped off our mail. This is a one man operation post office so we just need to be more patient and give more grace.”
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“Our postmistresses always do a phenomenal job. They know their business and how to surmount what might be an obstacle for a patron, they're kind, pleasant and patient. These women know their clientele by name and are part of the fabric of the community. ❤️”